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BridgeOS Crashes Happening on 2018 MacBook Pro with TouchBar

Having received my new 15" MBP yesterday, incorporating the new T2 chip, I have experienced two BridgeOS crashes in the past 18 hours.


The most recent happened with a USB-C Samsung drive, an external keyboard and mouse as well as a Belkin USB-C ethernet adapter all connected directly into the USB-C ports on the device.


I did a straight-up Migration Assistant from my 2017 15" MBP with a Touch Bar and had to set up TouchID again on the new one!


The Crash Reporter error was in a completely different format from a normal Crash Report and is not documented on the Mac in the usual /Library places.


Due to fat fingers, I was unable to capture the latest log, but I will post again once I have some more detail.


Has anyone experienced the same thing?

MacBook Pro (15-inch, 2018), macOS High Sierra (10.13.6), 2.9Ghz i9, 32GB RAM, 1TB SSD

Posted on Jul 16, 2018 10:30 PM

Reply
270 replies

Jul 26, 2018 8:18 AM in response to JMcKee

As it happens, I had to wipe clean and restore the first day. So, no difference. I am still having the issue. I started with Migration Assistant coming from my MBP 2016 over Thunderbolt and there was some sort of disaster. After the end of the process, the screen was not readable with only gibberish like the fonts had blown up somehow. So, I deleted the volume and did a ground up restore. I did reattempt Migration Assistant and it worked great (and fast) the second time.


Summary being, at the end of a long day 1, I had migrated twice and formatted and restored once. Anyway after all that I am still having nightly spontaneous restarts. Really wish I did not sell off my MBP 2016 so fast. This is killing me for work.


Being the paranoid type, at the end of this journey I will feel like I have to rebuild again given how many hard crashes have occurred and concerned about the status of the disk contents.

Jul 26, 2018 10:35 AM in response to JMcKee

Are you having the problem before and after the supplemental update for MBP 2018?


Last night, before going to bed, I intentionally set the environment similar to when I had my BridgeOS panic:

MBP 2018 is connected to MBP 2015 through thunderbolt 3->2 adapter and cable.

Belkin USB C Express dock connected.

Other peripherals like ethernet, printer, scanner are connected through the dock.


Well, it didn't crash or auto rebooted. The difference I can think of is the supplemental update although it could be more. Will be watching closely...

Jul 26, 2018 3:03 PM in response to RickDaniel

It's been about 6 hours since I erased the disk, reinstalled the latest High Sierra, then installed the Supplemental update. This was recommended by Apple tech support.


Since then I have tried 10 or more sleep/wake executions and so far no recurrence of the BridgeOS panic. I have power nap and wake with Apple Watch enabled. I am not connected to any peripheral devices -- just the computer and power cable.


Of course I probably jinxed it by posting this...

Jul 28, 2018 9:02 AM in response to mlsfw

Curious how everyone is doing affected by this issue...


As for me, I have not experienced the Crash after waking from sleep ever since disabling "Enable Power Nap" in System Preferences > Energy Saver. I still have the crypto errors on my disk when running Disk First Aid though.


Also, an Apple representative named Violet called (and emailed) wanting more information and referenced this thread. I was unable to connect with her, but it's encouraging to know that they're looking into this.


If a full erase of the drive followed by a fresh install seems to solve the issue, I'm OK with that if I can install my personal files with Migration Assistant or from Time Machine. But the thought of reinstalling everything from scratch again makes me want to cry.

Jul 28, 2018 1:51 PM in response to boywonder8503

Mine just had its first crash since completely wiping the hard drive and reinstalling everything. Bridge OS Error again during sleep. Woke up to the "your Mac has restarted due to a problem" message. I had only the power cable and a Thunderbolt 3/2 adapter (with no TB devices powered on in case the frequent waking of the monitor was the culprit).
BTW, you can find these panic logs in /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge within Console.

Jul 29, 2018 12:27 PM in response to Andrew Preece

Hey folks,


i have this problem since March/April this year ! (had the 15'' 2017 maxed out modell)

Now I am running the new 13" i7 Modell from 2018 and it happens over and over again.


Today I wiped everything once again, no migration, no backup - and it happend just seconds ago, while running - suddenly my external peripherals werent accepted anymore , so my external soundcard shut down -> no sound


I restarted the mac : right before it went completly off the FAN speed went to the MAX , after several seconds Log In window and again the kernal panic / memory stackshot bla bla :macos_system_state":"running","bug_type":"210"


I ll think im gonna return this little beast and wait for the iMac to come alive ... its sooo annoying

Jul 29, 2018 1:18 PM in response to krypttic

Totally agree. I got the maxed out version at over $7k w/Apple care and tax. Pretty much a month’s income for most. I am a heavy user of virtual machines. As an EE and developer myself, I get how hard these things can be to isolate and how disparate things can interact. Just trying to get Apple support any info I can. That said, Apple is one of the highest valued companies on the planet with 10s of thousands of people begging to work there. It was disappointing to hear this issue may have started with iMac pro so the runway for the solution is longer than just a couple of weeks. I am hopeful they’ll apply whatever resources are necessary. I had been resisting all the Thunderbolt docs. I ordered a Caldigit dock today to clean up all my device connections. Just to make troubleshooting a wee bit more interesting.

BridgeOS Crashes Happening on 2018 MacBook Pro with TouchBar

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