BridgeOS Crashes Happening on 2018 MacBook Pro with TouchBar

Having received my new 15" MBP yesterday, incorporating the new T2 chip, I have experienced two BridgeOS crashes in the past 18 hours.


The most recent happened with a USB-C Samsung drive, an external keyboard and mouse as well as a Belkin USB-C ethernet adapter all connected directly into the USB-C ports on the device.


I did a straight-up Migration Assistant from my 2017 15" MBP with a Touch Bar and had to set up TouchID again on the new one!


The Crash Reporter error was in a completely different format from a normal Crash Report and is not documented on the Mac in the usual /Library places.


Due to fat fingers, I was unable to capture the latest log, but I will post again once I have some more detail.


Has anyone experienced the same thing?

MacBook Pro (15-inch, 2018), macOS High Sierra (10.13.6), 2.9Ghz i9, 32GB RAM, 1TB SSD

Posted on Jul 16, 2018 10:30 PM

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Posted on Jul 25, 2018 6:00 PM

FYI, I was seeing the same issue: when I open the lid on the laptop, it would already have crashed/restarted and I'd see the Bridge OS crash report. It was easy to reproduce: close the lid, wait a bit, open it.


I wasn't able to reproduce the problem in Safe Mode. (Reboot, hold shift down while it is powering up.) That suggested to me that for me, at least, it is likely a software issue.


I looked for older kernel extensions I had installed that got copied into the new laptop by the migration tool. One stood out: I had an xbox360 controller extension installed, from when I was futzing around with that on my prior laptop. I removed the extension (removed it from /Library/Extensions -- I forget the names, but there were two .kext files associated with it -- something like xboxcontroller or similar), and rebooted.


Since I did that, I haven't seen a crash.

270 replies

Aug 6, 2018 12:36 PM in response to alexdav4

I can confirm that the Bridge OS crashes happen with just the power cord plugged in. It happened to me overnight. I put the computer to sleep with nothing but the cord attached and woke up to the Apple logo and message that my Mac restarted due to a problem. The logs show the same Bridge OS 2.4.1 bug type 210 crash.


Note that it took 6 days for this to happen. Previously, I had 5 crashes in the first 7 days of ownership. For those first 7 days, I kept my Thunderbolt 3->2 adapter plugged in during sleep.

Aug 13, 2018 5:16 PM in response to RickDaniel

@RickDaniel, are you letting the lid opened when not using it for longer period of times ? In my case, it only crashes after leaving it opened. If I close it, it wakes up just fine after opening it. Again, may be a coincidence.

The good thing about this thread is that we try to find a reproducible pattern. The discussion is very positive in that regard.

Aug 15, 2018 11:35 AM in response to Andrew Preece

My new MacBook Pro 13 inch 2018 is rebooting once every ~5 to 10 minutes, with the crash report stating that the issue is Bridge OS. Since I received it two days ago the laptop must have crashed over 100 times already.


Unbelievable for a >2000 euro laptop!

My advice to anyone looking to purchase a new MacBook Pro 2018 version, hold off for a bit if you're dependent on it for your work, since this machine is too unreliable.


I will try to get mine replaced with Apple asap and hope for the best with a new one. Seems like there are no real solutions available even after months of Apple being aware of the issue, with no clear expectations of when to expect a solution.


Good luck to everyone else dealing with these issues!

Aug 16, 2018 5:42 AM in response to irenefromgroningen

I've had my machine (15" i9) for about a week and i've experienced 4 crashes. For the moment, the pattern here is that I closed the lid while charging. A few seconds, the fans spin up full blast. Opening the machine again reveals it is starting up again. Logs show BridgeOS causing a full panic and global reset. Rest of the info too cryptic to make any sense out of...


Called Apple support - very friendly, but the person I spoke to doesn't seem to have heard of the problem and didn't seem very interested in what the console or the crash logs showed. Recommended the same as above (NVRAM/SMC reset, backup + reinstall) but i've little faith this will solve much, if anything... It'd be nice to get an acknowledgement from Apple that it is being looked at/worked on.

Aug 17, 2018 11:26 PM in response to Masque

Most of the people do not care about the real reason. But they just want to find the solution against this annoying crash.
By the way, I enabled "Switching graphical adapter" - no crashing


I suspect that (at least in my case) the Bridge OS crash was caused by features "Going computer sleep when display is off" and "Put hard disk to sleep".

Oct 3, 2018 1:51 AM in response to GrumFromOz

Hello GrumFromOz, It will be helpful for you to read below site which is posted by me a few days ago. https://www.digitaltrends.com/computing/apple-t2-chip-may-be-causing-imac-pro-ma cbook-problems/.
I got a customized MBP Touch ID model recently and secure enclave(T2) was enabled as default setting. I didn't change the setting even though I got Bridge OS issue. In fact, It was working for several days since I bought. But, Nobody in AppleStore or customer support told me about workaround even if there is. Hopefully, It might work well when someone did not use the feature. Also a patch is available except power-nap. I don't know I can get it via AppStore or not. Maybe not. I don't recommend anyone to buy this yet if they want to keep working smoothly or really want to use MBP securely with secure enclave. Touch ID is not for initial login.

Oct 5, 2018 6:17 AM in response to Andrew Zahra

macbook pro 2018 13 also has this bug;


{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version ":"Bridge OS 3.0 (16P375)","timestamp":"2018-10-05 10:26:01.51 +0000","incident_id":"3F3FE1BB-C5FD-45DF-8F91-FD4F73276623"}

{

"build" : "Bridge OS 3.0 (16P375)",

"product" : "iBridge2,4",

"kernel" : "Darwin Kernel Version 18.0.0: Thu Sep 6 18:24:30 PDT 2018; root:xnu-4903.201.2~72\/RELEASE_ARM64_T8010",

"incident" : "3F3FE1BB-C5FD-45DF-8F91-FD4F73276623",

"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

"date" : "2018-10-05 10:26:01.40 +0000",

"panicString" : "panic(cpu 1 caller 0xfffffff00fce29f4): macOS watchdog detected\nDebugger message: panic\nMemory ID: 0xff\nOS version: 16P375\nKernel version: Darwin Kernel Version 18.0.0: Thu Sep 6 18:24:30 PDT 2018; root:xnu-4903.201.2~72\/RELEASE_ARM64_T8010\nKernelCache UUID: 834FD638CEB95664A35EB86DC49DF634\nKernel UUID: 4A1BD27F-3E02-3C61-8254-E173B853B18F\niBoot version: iBoot-4513.200.293\nsecure boot?: YES\nx86 EFI Boot State: 0xd\nx86 System State: 0x0\nx86 Power State: 0x0\nx86 Shutdown Cause: 0x5\nx86 Previous Power Transitions: 0x10001000100\nPCIeUp link state: 0x14\nPaniclog version: 11\nKernel slide: 0x0000000009600000\nKernel text base: 0xfffffff010604000\nEpoch Time: sec usec\n Boot : 0x5baa3a98 0x0007fdf5\n Sleep : 0x5bb70e25 0x000a1ad0\n Wake : 0x5bb7144c 0x00025e0a\n Calendar: 0x5bb73c1a 0x00076756\n\nPanicked task 0xffffffe00063d680: 3667 pages, 207 threads: pid 0: kernel_task\nPanicked thread: 0xffffffe0009c99f0, backtrace: 0xffffffe017323530, tid: 377\n\t\t lr: 0xfffffff0108012ec fp: 0xffffffe017323670\n\t\t lr: 0xfffffff0106dd610 fp: 0xffffffe017323680\n\t\t lr: 0xfffffff010711ce8 fp: 0xffffffe0173239f0\n\t\t lr: 0xfffffff010712060 fp: 0xffffffe017323a30\n\t\t lr: 0xfffffff010713c98 fp: 0xffffffe017323a50\n\t\t lr: 0xfffffff00fce29f4 fp: 0xffffffe017323ac0\n\t\t lr: 0xfffffff00fce4e7c fp: 0xffffffe017323b60\n\t\t lr: 0xfffffff00fce21c0 fp: 0xffffffe017323be0\n\t\t lr: 0xfffffff00fc9bab0 fp: 0xffffffe017323c10\n\t\t lr: 0xfffffff010b9c0fc fp: 0xffffffe017323c50\n\t\t lr: 0xfffffff010b9b964 fp: 0xffffffe017323c90\n\t\t lr: 0xfffffff0106e8614 fp: 0x0000000000000000\n\n",

"panicFlags" : "0x102",

"otherString" : "\n** Stackshot Succeeded ** Bytes Traced 107136 **\n",

"macOSPanicFlags" : "0x0",

"macOSPanicString" : "BAD MAGIC! (flag set in iBoot panic header), no macOS panic log available",

"memoryStatus" : {"compressorSize":0,"compressions":0,"decompressions":0,"busyBufferCount":0,"pa geSize":16384,"memoryPressure":false,"memoryPages":{"active":9435,"throttled":0, "fileBacked":13457,"wired":5999,"purgeable":34,"inactive":5526,"free":5400,"spec ulative":4023}},

"processByPid" : {

Oct 15, 2018 8:25 PM in response to b_ben

It has now happened two more times, so it was not the drained battery's fault.


It's still only overnight / while the laptop lid is closed, however it's definitely a problem.


Since my last 2018 MBP started this way and eventually got to the point where it crashed 4 times a day, I called support right away this time.


Support recommended I start with a reinstall of the operating system to see if that fixes it; if not, then to do a complete wipe of all data and start from scratch. I'll do the baseline reinstall at some point and see if that fixes the issue.

Jan 16, 2019 11:13 AM in response to Andrew Preece

I am also having this issue with my MBP 2018 with High Sierra 10.13.6. It has crashed multiple times when trying to install some applications. It happens intermittently and for no reason. I haven't had any issues with the power nap or when going to sleep as reported in other posts. I took it to the Apple store and they couldn't find anything wrong with it. I left screenshots of the crash reports on the desktop but it looks like no one looked at them.


Here is some of the output of today's crash:


{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version":"Bridge OS 3.2 (16P2542)","timestamp":"2019-01-16 18:27:49.22 +0000","incident_id":"045B07ED-AAE6-4121-BD10-BB888C500595"}

{

"build" : "Bridge OS 3.2 (16P2542)",

"product" : "iBridge2,3",

"kernel" : "Darwin Kernel Version 18.2.0: Mon Nov 12 20:24:14 PST 2018; root:xnu-4903.231.4~3\/RELEASE_ARM64_T8010",

"incident" : "045B07ED-AAE6-4121-BD10-BB888C500595",

"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

"date" : "2019-01-16 18:27:49.01 +0000",

"panicString" : "panic(cpu 1 caller 0xfffffff023adab14): x86 CPU CATERR detected\nDebugger message: panic\nMemory ID: 0x6\nOS version: 16P2542\nKernel version: Darwin Kernel Version 18.2.0: Mon Nov 12 20:24:14 PST 2018; root:xnu-4903.231.4~3\/RELEASE_ARM64_T8010\nKernelCache UUID: 9B431313847263DE7B6685D864932934\nKernel UUID: 4BC02A8F-ECD4-37DE-8656-F4FCB742B8C4\niBoot version: iBoot-4513.230.5\nsecure boot?: YES\nx86 EFI Boot State: 0xe\nx86 System State: 0x0\nx86 Power State: 0x0\nx86 Shutdown Cause: 0x5\nx86 Previous Power Transitions: 0x20002000200\nPCIeUp link state: 0x94721614\nPaniclog version: 11\nKernel slide: 0x000000001d400000\nKernel text base: 0xfffffff024404000\nEpoch Time: sec usec\n Boot : 0x5c2e7f31 0x00028ec3\n Sleep : 0x5c3f6e51 0x000102d2\n Wake : 0x5c3f762a 0x00022902\n Calendar: 0x5c3f7796 0x000bb309\n\nPanicked task 0xffffffe0005a6760: 3263 pages, 206 threads: pid 0: kernel_task\nPanicked thread: 0xffffffe0007af3e0, backtrace: 0xffffffe011343520, tid: 385\n\t\t lr: 0xfffffff024600a08 fp: 0xffffffe011343660\n\t\t lr: 0xfffffff0244dd610 fp: 0xffffffe011343670\n\t\t lr: 0xfffffff024511ce4 fp: 0xffffffe0113439e0\n\t\t lr: 0xfffffff02451205c fp: 0xffffffe011343a20\n\t\t lr: 0xfffffff024513c94 fp: 0xffffffe011343a40\n\t\t lr: 0xfffffff023adab14 fp: 0xffffffe011343ab0\n\t\t lr: 0xfffffff023adcf9c fp: 0xffffffe011343b50\n\t\t lr: 0xfffffff023ada1d0 fp: 0xffffffe011343be0\n\t\t lr: 0xfffffff023a93ab0 fp: 0xffffffe011343c10\n\t\t lr: 0xfffffff02499afa4 fp: 0xffffffe011343c50\n\t\t lr: 0xfffffff02499a834 fp: 0xffffffe011343c90\n\t\t lr: 0xfffffff0244e8614 fp: 0x0000000000000000\n\n",

"panicFlags" : "0x102",

"otherString" : "\n** Stackshot Succeeded ** Bytes Traced 106336 **\n",

"macOSPanicFlags" : "0x0",

"macOSPanicString" : "CPU Machine Check Architecture Error Dump (CPU: UNKNOWN, CPUID: 0x80000009000906EA)\r\nCore: 0 \r\n IA32_MC11_STATUS=0xEE0000000040110A\r\n IA32_MC11_CTL=0x0\r\n IA32_MC11_ADDR=0xFF71D340\r\n IA32_MC11_MISC=0x3880000086\r\n",

"memoryStatus" : {"compressorSize":0,"compressions":0,"decompressions":0,"busyBufferCount":0,"pageSize":16384,"memoryPressure":false,"memoryPages":{"active":8146,"throttled":0,"fileBacked":11511,"wired":5387,"purgeable":47,"inactive":4044,"free":8549,"speculative":4219}},



MacBook Pro (15-inch, 2018), macOS High Sierra (10.13.6), 2.6Ghz i7, 32GB RAM, 1TB SSD

Jul 25, 2018 10:24 AM in response to Andrew Preece

I have MBP 2018 i9/32/500G. I got the same bug_type 210 as yours. But panicString and macOSPanicString appear different.


{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version ":"Bridge OS 2.4.1 (15P6613)","timestamp":"2018-07-25 03:54:35.87 +0000","incident_id":"2B7FD5FA-F3C3-4263-9CD1-9BBD6CBD53C4"}

{

"build" : "Bridge OS 2.4.1 (15P6613)",

"product" : "iBridge2,3",

"kernel" : "Darwin Kernel Version 17.7.0: Fri Jun 15 18:33:47 PDT 2018; root:xnu-4570.71.1~1\/RELEASE_ARM64_T8010",

"incident" : "2B7FD5FA-F3C3-4263-9CD1-9BBD6CBD53C4",

"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

"date" : "2018-07-25 03:54:35.78 +0000",

"panicString" : "panic(cpu 0 caller 0xfffffff01ad73984): x86 global reset detected\nDebugger message: panic\nMemory ID: 0x6\nOS version: 15P6613\nKernel version: Darwin Kernel Version 17.7.0: Fri Jun 15 18:33:47 PDT 2018; root:xnu-4570.71.1~1\/RELEASE_ARM64_T8010\nKernelCache UUID: 4BD537B3EB4924661E7DD2268EBDBDEF\niBoot version: iBoot-4076.75.2\nsecure boot?: YES\nx86 EFI Boot State: 0xe\nx86 System State: 0x0\nx86 Power State: 0x0\nPaniclog version: 9\nKernel slide: 0x0000000014600000\nKernel text base: 0xfffffff01b604000\nEpoch Time: sec usec\n Boot : 0x5b575de2 0x000e65ab\n Sleep : 0x5b57f46e 0x00016b6b\n Wake : 0x5b57f46e 0x000a99b5\n Calendar: 0x5b57f46e 0x000beef4\n\nPanicked task 0xffffffe0001fa2b0: 3253 pages, 207 threads: pid 0: kernel_task\nPanicked thread: 0xffffffe0004caf60, backtrace: 0xffffffe016f2b530, tid: 392\n\t\t lr: 0xfffffff01b7f88f0 fp: 0xffffffe016f2b670\n\t\t lr: 0xfffffff01b6e15f4 fp: 0xffffffe016f2b680\n\t\t lr: 0xfffffff01b713a44 fp: 0xffffffe016f2b9f0\n\t\t lr: 0xfffffff01b713dd4 fp: 0xffffffe016f2ba50\n\t\t lr: 0xfffffff01b715914 fp: 0xffffffe016f2ba70\n\t\t lr: 0xfffffff01ad73984 fp: 0xffffffe016f2bae0\n\t\t lr: 0xfffffff01ad75bc8 fp: 0xffffffe016f2bb80\n\t\t lr: 0xfffffff01ad7313c fp: 0xffffffe016f2bc00\n\t\t lr: 0xfffffff01ad32aa4 fp: 0xffffffe016f2bc30\n\t\t lr: 0xfffffff01bb70764 fp: 0xffffffe016f2bc60\n\t\t lr: 0xfffffff01bb700bc fp: 0xffffffe016f2bc90\n\t\t lr: 0xfffffff01b6ec500 fp: 0x0000000000000000\n\n",

"panicFlags" : "0x102",

"otherString" : "\n** Stackshot Succeeded ** Bytes Traced 97920 **\n",

"macOSPanicFlags" : "0x0",

"macOSPanicString" : "Global Reset\nGRC0 = 0x00010000\r\nGRC1 = 0x00000000\r\n",

"memoryStatus" : {"compressorSize":0,"compressions":0,"decompressions":0,"busyBufferCount":0,"pa geSize":16384,"memoryPressure":false,"memoryPages":{"active":9333,"throttled":0, "fileBacked":9997,"wired":5115,"purgeable":36,"inactive":2136,"free":10279,"spec ulative":3325}},

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BridgeOS Crashes Happening on 2018 MacBook Pro with TouchBar

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