when i try to pair my watch it asked for my apple id and password and then tells me its incorrect

When I try to pair my watch it’s says my Apple ID and password are wrong

Posted on Jul 17, 2018 5:09 AM

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Question marked as Top-ranking reply

Posted on Jul 18, 2018 7:11 AM

Hello Dianna,

Thank you for using Apple Support Communities!

I understand from your post that when trying to pair your Apple Watch to your iPhone that you are receiving a message that your password is incorrect. In a situation like this I recommend unpairing and then pairing your Apple Watch again using the steps below:

If your Apple Watch isn't connected or paired with your iPhone - Apple Support

Unpair your devices, then pair them again

If your Apple Watch still can't connect, unpair your devices, then pair them again:

  1. On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.
  2. On your iPhone, open the Apple Watch app, tap the My Watch tab, then tap your watch at the top of the screen. Tap User uploaded file next to the watch that you want to unpair, then tap Unpair Apple Watch. Tap again to confirm.
  3. Pair your Apple Watch and iPhone again.

Also, if you have forgotten your password for your Apple ID, you can reset it using these steps:

If you forgot your Apple ID password - Apple Support

Best Regards.
1 reply
Question marked as Top-ranking reply

Jul 18, 2018 7:11 AM in response to dianna171

Hello Dianna,

Thank you for using Apple Support Communities!

I understand from your post that when trying to pair your Apple Watch to your iPhone that you are receiving a message that your password is incorrect. In a situation like this I recommend unpairing and then pairing your Apple Watch again using the steps below:

If your Apple Watch isn't connected or paired with your iPhone - Apple Support

Unpair your devices, then pair them again

If your Apple Watch still can't connect, unpair your devices, then pair them again:

  1. On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.
  2. On your iPhone, open the Apple Watch app, tap the My Watch tab, then tap your watch at the top of the screen. Tap User uploaded file next to the watch that you want to unpair, then tap Unpair Apple Watch. Tap again to confirm.
  3. Pair your Apple Watch and iPhone again.

Also, if you have forgotten your password for your Apple ID, you can reset it using these steps:

If you forgot your Apple ID password - Apple Support

Best Regards.

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when i try to pair my watch it asked for my apple id and password and then tells me its incorrect

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