plist deleted
other account
safe mode
The problem persists under all these conditions.
Ran EtreCheck got lots of alerts, which was hardly surprising. A lot from VNC, which I recall vaguely. I don't think it is required for anything I do these days so will probably torch the files. This computer is running a freshly installed copy of Sierra, ie. did not update from an earlier version. However, I did migrate my applications from another SSD, but I moved files by drag and drop, so it was not a full migration.
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-07-18 17:19:22
Download EtreCheck from https://etrecheck.com
Runtime: 5:01
Performance: Below Average
Problem: Other problem
Description:
Safari adds bookmarks to right of the Favorites bar
Major Issues:
Anything that appears on this list needs immediate attention.
Unsigned files- There are unsigned software installed that could be adware and should be reviewed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Low disk space- This machine is running low on free hard drive space.
Apps crashing- There have been numerous app crashes.
Clean up- There are orphan files that could be removed.
Low performance- EtreCheck report took over 5 minutes to run. This is unusual.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (15-inch, Early 2011)
MacBook Pro Model: MacBookPro8,2
1 2 GHz Intel Core i7 (i7-2635QM) CPU: 4-core
8 GB RAM - At maximum
BANK 0/DIMM0 - 4 GB DDR3 1333 ok
BANK 1/DIMM0 - 4 GB DDR3 1333 ok
Battery: Health = Normal - Cycle count = 11
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1680 x 1050
Cinema HD 1920 x 1200
Drives:
disk0 - KINGSTON SV300S37A480G 480.10 GB (Solid State - TRIM: No)
Internal SATA 6 Gigabit Serial ATA
disk0s1 [EFI] 210 MB
disk0s2 - L********D (Journaled HFS+) 369.49 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk0s4 - D*********************n (Journaled HFS+) 109.62 GB
disk1 - Generic External 2.00 TB
External USB 480 Mbit/s
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 - 1******************m (Journaled HFS+) 230.00 GB
disk1s3 - 1*******************m (Journaled HFS+) 770.03 GB
disk1s4 - 1*******************m (Journaled HFS+) 770.03 GB
disk1s5 - 1******************m (Journaled HFS+) 229.60 GB
Mounted Volumes:
disk0s2 - L********D 369.49 GB (16.99 GB free)
Journaled HFS+
Mount point: /
disk0s4 - D*********************n 109.62 GB (14.25 GB free)
Journaled HFS+
Mount point: /Volumes/D*********************n
disk1s2 - 1******************m 230.00 GB (146.38 GB free)
Journaled HFS+
Mount point: /Volumes/1******************m
disk1s3 - 1*******************m 770.03 GB (769.20 GB free)
Journaled HFS+
Mount point: /Volumes/1*******************m
disk1s4 - 1*******************m 770.03 GB (168.62 GB free)
Journaled HFS+
Mount point: /Volumes/1*******************m
disk1s5 - 1******************m 229.60 GB (229.28 GB free)
Journaled HFS+
Mount point: /Volumes/1******************m
Network:
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
System Software:
macOS Sierra 10.12.6 (16G1510)
Time since boot: Less than an hour
System Load: 3.44 (1 min ago) 6.17 (5 min ago) 3.27 (15 min ago)
Security:
| System | Status |
|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/.SM.gul.com.realvnc.VNCServerd.plist
Executable: /Library/VNC/VNCServerResurrect
Launchd: /Library/LaunchAgents/com.realvnc.VNCServerd.plist
Executable: /Library/VNC/VNCServerResurrect
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/HWPortCfg.plist
Executable: /Library/StartupItems/HWPortDetect/HWPortCfg
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/ouc.plist
Executable: /Library/StartupItems/StartOuc/StartOuc
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/.SM.gul.com.realvnc.VNCServersd.plist
Executable: /Library/VNC/VNCServer.app/Contents/MacOS/VNCServer service
Launchd: /Library/LaunchDaemons/.SM.gul.com.bombich.ccc.plist
Executable: /Library/PrivilegedHelperTools/com.bombich.ccc
Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist
Executable: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/net.culater.SIMBL.Agent.plist
Executable: /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist
Executable: /Library/PrivilegedHelperTools/com.bombich.ccc
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.realvnc.VNCServersd.plist
Executable: /Library/VNC/VNCServer.app/Contents/MacOS/VNCServer service
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.echo360.dts.uploaderD.plist
Executable: /Users/***/echo360/bin/uploader/echo360_uploaderd /Users/***/echo360/data/uploader/input /Users/***/echo360/data/uploader/output
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/.SM.gul.com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
32-bit Applications:
98 32-bit apps
Kernel Extensions:
/Library/Application Support/Roxio
[Not Loaded] TDIXController.kext (1.6)
/Library/Application Support/Viscosity
[Not Loaded] tap.kext (SparkLabs Pty Ltd, 1.2)
/Library/Extensions
[Loaded] TrackballWorks.kext (Kensington Computer Products Group, 1.3.0 - SDK 10.8)
[Not Loaded] MBBDataCardECMDriver_10_9.kext (HUAWEI DEVICE USA INC., 5.00.00.00 - SDK 10.8)
[Not Loaded] ZTEUSBCDC_10.10.kext (ZTE CORPORATION, 4.2.1 - SDK 10.9)
[Not Loaded] ZTEUSBCDCECMControl_10.10.kext (ZTE CORPORATION, 4.2.1 - SDK 10.9)
[Not Loaded] ZTEUSBCDCECMData_10.10.kext (ZTE CORPORATION, 4.2.1 - SDK 10.9)
/Library/Extensions/MBBDataCardECMDriver_10_9.kext/Contents/PlugIns
[Not Loaded] MBBAppUSBCDCECMControl.kext (HUAWEI DEVICE USA INC., 4.2.1 - SDK 10.8)
[Not Loaded] MBBAppUSBCDCECMData.kext (HUAWEI DEVICE USA INC., 4.2.1 - SDK 10.8)
/System/Library/Extensions
[Not Loaded] EyeTVAfaTechHidBlock.kext (1.1)
[Not Loaded] EyeTVCinergy450AudioBlock.kext (1.1)
[Not Loaded] EyeTVCinergyXSAudioBlock.kext (1.1)
[Not Loaded] EyeTVEmpiaAudioBlock.kext (1.1)
[Not Loaded] EyeTVVoyagerAudioBlock.kext (1.1)
Startup Items:
HWNetMgr Path: /Library/StartupItems/HWNetMgr
VNCServer Path: /Library/StartupItems/VNCServer
System Launch Agents:
| [Not Loaded] | 7 Apple tasks |
| [Loaded] | 180 Apple tasks |
| [Running] | 99 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 175 Apple tasks |
| [Running] | 106 Apple tasks |
| [Other] | 2 Apple tasks |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-07-10) |
| [Loaded] | ouc.plist (? 95eaf36e - installed 2015-08-27) |
| [Loaded] | .SM.gul.com.realvnc.VNCServersd.plist (? d5c8475a - installed 2010-04-09) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2012-11-04) |
| [Loaded] | com.realvnc.VNCServersd.plist (? d5c8475a - installed 2010-04-09) |
| [Not Loaded] | .SM.gul.com.realvnc.VNCServerd.plist (? 6aa03e6c - installed 2010-04-09) |
| [Running] | HWPortCfg.plist (? 799429ac - installed 2015-08-27) |
| [Not Loaded] | com.realvnc.VNCServerd.plist (? 6aa03e6c - installed 2010-04-09) |
| [Not Loaded] | net.culater.SIMBL.Agent.plist (? 850e6250 - installed 2013-05-26) |
Launch Daemons:
| [Not Loaded] | com.bombich.ccc.scheduledtask.E8B946BA-4753-4E60-8998-5858DAC41B0E.plist (? a43c159a - installed 2013-07-10) |
| [Loaded] | .SM.gul.com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-07-10) |
| [Loaded] | com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-04-24) |
| [Loaded] | com.bombich.ccc.plist (? 41245744 - installed 2012-05-01) |
| [Loaded] | .SM.gul.com.bombich.ccc.plist (? 41245744 - installed 2012-05-01) |
| [Not Loaded] | com.bombich.ccc.scheduledtask.78C1163D-86DD-475A-BFB3-7DA7C844F62D.plist (? 2a661c47 - installed 2013-07-06) |
| [Running] | com.echo360.dts.uploaderD.plist (? 59e0e7e3 - installed 2017-10-26) |
| [Not Loaded] | com.bombich.ccc.scheduledtask.5117BB2F-8DCE-4768-934E-E7EE1A72DC6D.plist (? 50880b68 - installed 2013-07-09) |
| [Loaded] | com.sparklabs.ViscosityHelper.plist (SparkLabs Pty Ltd - installed 2018-07-15) |
| [Loaded] | com.adobe.SwitchBoard.plist (? 68cad67 - installed 2012-11-04) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-25) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
| [Loaded] | .SM.gul.com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-25) |
| [Not Loaded] | com.bombich.ccc.scheduledtask.E32B2A92-19C5-420A-99D3-237B77397758.plist (? 6b244cf - installed 2013-07-06) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-09-10) |
| [Not Loaded] | com.bombich.ccc.scheduledtask.6774FD2D-64A2-4D12-89B2-DF5BB822EBBB.plist (? 2eff2d51 - installed 2013-07-10) |
User Launch Agents:
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18) |
| [Loaded] | com.adobe.ARM.***.plist (? 0 - installed 2016-11-03) |
| [Running] | com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2018-05-07) |
| [Loaded] | com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01) |
User Login Items:
EyeTV Helper Application (Elgato Systems GmbH - installed 2014-11-07)
(/Library/Application Support/EyeTV/EyeTV Helper.app)
SpamSieve Application (C-Command Software, LLC - installed 2018-05-07)
(/Applications/SpamSieve.app)
Cookie Application (SweetP Productions, Inc. - installed 2018-06-22)
(/Applications/Cookie.app)
Backup and sync from Google Application (Google, Inc. - installed 2018-05-30)
(/Applications/Backup and Sync.app)
Calendar Application (Apple - installed 2017-08-01)
(/Applications/Calendar.app)
TrackballWorksHelper Application (Kensington Computer Products Group - installed 2018-04-01)
(/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballWo rksHelper.app)
Internet Plug-ins:
AdobePDFViewerNPAPI: (installed 2016-09-22)
Flash Player: (installed 2018-07-10)
AdobePDFViewer: (installed 2016-09-22)
iPhotoPhotocast: (installed 2016-09-22)
RealPlayer Plugin:
npDDRia: (installed 2016-08-18)
QuickTime Plugin: (installed 2018-07-18)
FlashPlayer-10.6: (installed 2018-07-10)
CitrixICAClientPlugIn: (installed 2016-09-22)
VLC Plugin: (installed 2016-09-22)
GarminGpsControl: (installed 2014-03-31)
NP_2020Player_IKEA: (installed 2016-09-22)
CANONiMAGEGATEWAYDL: (installed 2016-09-22)
Silverlight: (installed 2016-09-23)
OVSHelper: (installed 2016-09-22)
Google Earth Web Plug-in: (installed 2016-09-22)
SharePointBrowserPlugin: (installed 2017-10-12)
Flip4Mac WMV Plugin: (installed 2016-09-22)
JavaAppletPlugin: (installed 2016-09-24)
OfficeLiveBrowserPlugin: (installed 2016-09-22)
3rd Party Preference Panes:
Citrix online plug-in (installed 2010-03-01)
Flash Player (installed 2018-06-25)
Flip4Mac WMV (installed 2007-12-12)
FUSE for OS X (OSXFUSE) (installed 2015-06-14)
TrackballWorks (installed 2018-04-01)
Perian (installed 2011-07-23)
Time Machine:
Skip System Files: No
Mobile backups: Yes
Auto backup: Yes
Volumes being backed up:
L********D: Disk size: 369.49 GB - Disk used: 352.50 GB
Destinations:
1*******************m [Local] (Last used)
Total size: 770.03 GB
Total number of backups: 49
Oldest backup: 2017-08-22 01:49:03
Last backup: 2018-07-18 16:37:26
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| CalendarAgent | Apple | 18 |
| WindowServer | Apple | 9 |
| com.apple.preferences.users.remoteservice | Apple | 5 |
| kernel_task | Apple | 5 |
| com.apple.WebKit.WebContent | Apple | 2 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| kernel_task | Apple | 799 MB |
| mdworker (15) | Apple | 495 MB |
| com.apple.WebKit.WebContent | Apple | 298 MB |
| Backup and Sync | Google, Inc. | 259 MB |
| Mail | Apple | 147 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| CalendarAgent | Apple | 14 MB | 11 MB |
| com.apple.WebKit.Networking | Apple | 202 KB | 103 KB |
| Mail | Apple | 88 KB | 57 KB |
| mDNSResponder | Apple | 33 KB | 32 KB |
| apsd | Apple | 10 KB | 8 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| CalendarAgent | Apple | 7 |
| WindowServer | Apple | 6 |
| com.apple.WebKit.WebContent | Apple | 0 |
| hidd | Apple | 0 |
| Dock | Apple | 0 |
Virtual Memory Information:
| Available RAM | 1.17 GB |
| Free RAM | 120 MB |
| Used RAM | 6.83 GB |
| Cached files | 1.05 GB |
| Swap Used | 10 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| MRTConfigData | 1.35 | 2018-06-20 |
| Microsoft AutoUpdate | 4.1.18070503 | 2018-07-10 |
| Adobe Flash Player | 30.0.0.134 | 2018-07-10 |
| iTunes | 12.8 | 2018-07-10 |
| Safari | 11.1.2 | 2018-07-11 |
| Gatekeeper Configuration Data | 148 | 2018-07-17 |
| Security Update 2018-004 | 10.12.6 | 2018-07-18 |
Clean up:
/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.5117BB2F-8DCE-4768-934E-E7E E1A72DC6D.plist
/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccc_helper.app/Contents/MacOS/ccc_helper
Executable not found
/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.E8B946BA-4753-4E60-8998-585 8DAC41B0E.plist
/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccc_helper.app/Contents/MacOS/ccc_helper
Executable not found
/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.6774FD2D-64A2-4D12-89B2-DF5 BB822EBBB.plist
/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccc_helper.app/Contents/MacOS/ccc_helper
Executable not found
/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.78C1163D-86DD-475A-BFB3-7DA 7C844F62D.plist
/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccc_helper.app/Contents/MacOS/ccc_helper
Executable not found
/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.E32B2A92-19C5-420A-99D3-237 B77397758.plist
/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccc_helper.app/Contents/MacOS/ccc_helper
Executable not found
Diagnostics Information (past 7 days):
2018-07-18 17:11:22 SIMBL Agent.app Crash (30 times)
/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app
dyld: launch, running initializers /usr/lib/libSystem.B.dylib |
2018-07-18 17:06:28 Papers.app Crash (6 times)
/Applications/Papers.app
2018-07-18 09:47:34 mdworker CPU
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mdworker
2018-07-15 20:11:58 Adobe Acrobat Pro.app CPU
/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app
2018-07-15 19:30:54 PDFelementStd6.app CPU
/Applications/PDFelementStd6.app
End of report