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My MacBook Pro 2018 version speakers are crackling.

Hello. A few days ago I got the new MacBook Pro 2018 15in version. I’ve noticed since yesterday that my MacBook Pro speakers were crackling randomly. I’m not sure if since this is a new release that there are bugs in the software or if it’s an actual defect. Because before yesterday, I haven’t experienced this issue. I resetted the NVRAM and did a diagnostics test with no issues. After about 10 minutes of use that’s when it does it. Then stops. I think I might hopefully but not hopefully have to get it replaced since it’s under the warranty still. I did nothing to it. So this is dissapointing to me.

Posted on Jul 17, 2018 10:42 PM

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291 replies

Aug 2, 2018 4:08 PM in response to IdentifiedGamer

Since you just got it replaced you could wait at least until the return period is almost over. I believe this to be a softaware problem and not a hardware one.


I’m currently in contact with one of Apple’s Help Desk operators. And they titled it “T2 tech: Audio is chuncky”! lol

So, it’s most likely, as everyone is guessing, related to the T2-chip.

Aug 4, 2018 6:31 AM in response to marcHoog

I've found that I don't have to fully restart the app, just ctrl+tab or cmnd+tab (depending on OS) to leave the app and stop the sound for a second. I think it's an issue with continuous speaker usage so that pause fixes it (only temporarily ofc)

Edit: I've only noticed this problem while in Windows Bootcamp, macOS is perfect for me

Aug 4, 2018 2:55 PM in response to IdentifiedGamer

I am also having this problem just today a little over 2 weeks from purchase. There are a lot of YouTube Videos starting to post what a cyclical crackle sounds like. Mine was when watching YouTube from Desktop For YouTube Application and then when playing from iTunes Apple Play.


I rebooted and now I cannot yet reproduce the crackle but I can return it and get my money back or keep it and hope its fixable in software or with Mac OS Mojave.


There have been lot of problems with the 2016 and 2017 models. Why go down that rabbit hole?

What to do?

Aug 5, 2018 3:04 AM in response to IdentifiedGamer

Bende aynı problemi yaşıyorum ve bu soruna çözüm olabilecek bir deneme yaptım.
Sizlerde denerseniz işe ne kadar yarayıp yaramadığını görelim.


1- "Hey Siri!" dinleme özelliğini kapatın.
2- SMC Resetleyin.


------------------

I have the same problem and have made an attempt to solve this problem. I can see how much it works for you.

1- "Hey Siri!" Turn off the listening feature.

2- Reset the SMC.

Aug 6, 2018 1:57 PM in response to MikeSanc

I get a different repetitive sound sometimes(half a second echo), like a microphone feedback crackling. But I had yours as well. If I stop the audio source(youtube) the echo repeats 3-4 times then stops. Restart solves the issue momentarily.

Have you found any permanent solution. Does a replacement unit solve the problem ? Mine started doing this the first day after using it.

Aug 7, 2018 3:29 AM in response to IdentifiedGamer

I have the same problem with my 15" MacBook Pro 2018.

Disabling Hey Siri does nothing for me.

It must be software, because when I reset Core Audio the problem goes away for some time before it comes back.

Really annoying. Apple should fix this or take back these models and put in a different sound card if it's a hardware issue.

Unacceptable for a €3000+ computer.

Aug 7, 2018 10:21 AM in response to jotapeh

I have a workaround that is much faster when you want to fix the audio temporarily.

Open Audio/Midi configuration, select the audio source you're using atm and set a different sample rate. It will clear the buffer in Core Audio, which basically has the same effect as restarting it. It's much faster and Logic doesn't have to think about it.

Aug 7, 2018 12:24 PM in response to IdentifiedGamer

The problem sounds like a conflicting audio sample rate clocking issue. I noticed the problem started immediately after running one audio program at 44.1 and launching a second one that was running at 88.2


In other answers i've seen that users are selecting a different sample rate in the audio preferences and the problem stops possibly due to the audio clock is reset when you select a different rate. What is interesting is that for some users such as myself, the noise starts after 30 minutes of use. Possibly an audio extension running simultaneously at the same rate but drifting, which would explain why it takes a while for the noise (starting with clicks and pops which is a symptom of clock drift, then distortion) to become noticeable.


on my previous MacBook pro I also don't recall being able to use the speakers if anything was plugged in to the headphone jack. It seems that the running of multiple audio streams (possibly due the new T2 chip) is causing some issues since there might not be any prioritizing of sample rate..


just theories, but I'm looking for solutions too

Aug 9, 2018 2:44 AM in response to IdentifiedGamer

I’ve been having this issue too. Thought I was the only one until I just read an article linking to this thread.


At first I only experienced it using the internal speakers, and the only solution was to stop listening for a while, restart or switch to headphones. Then one day I was using Logic (previously I had only had the issue with iTunes and youtube, and Konstantin in stand-alone mode with headphones and started getting the same buzzing noise over the headphones. Each time the buzz occurred I got an error message for a sample rate conflict. I can’t remember exactly what I did, so this probably won’t be very useful, but I think I switched some sample rate settings around in the Audio Midi Settings utility, and it seemed to stop it.


Usually it would happen randomly after a few hours, but after that I didn’t experience it for two days of solid use with the internal speakers. Since then I have mostly been listening through an external interface which the problem never occurred through.

My MacBook Pro 2018 version speakers are crackling.

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