How do I get my keyboard to react?

keyboard is non reactive. Won’t let me type of use anything

Posted on Jul 18, 2018 4:00 PM

Reply
1 reply

Jul 18, 2018 4:13 PM in response to jeremiah226

What type of keyboard do you have? Is this the keyboard on your laptop or an external keyboard?

Apple has recently acknowledged problems of some of the MacBook keyboards. Check this article to see if yours might be one of them:

https://www.macworld.com/article/3284464/macs/apple-introduces-keyboard-service- program-for-mac-laptops-with-butterfly-k…


If so, make an appointment with the Genius Bar and see about getting it repaired/replaced for free:

Genius Bar Reservation and Apple Support Options - Apple


I hope this helps!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I get my keyboard to react?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.