1 TB External Hard Drive Not Showing Files in Finder

Hi all!


I have an early 2011 MacBook Pro and it recently updated to MacOS High Sierra Version 10.13.6 overnight the other night. I had my 1 TB Seagate external hard drive still plugged into the computer and when my MacBook rebooted it seems to have caused an error with the external hard drive.


When I plug in the external hard drive now, it will show in the Finder sidebar but it appears to be empty when in fact it is about half full. If I open Disk Utility, it is able to recognize the drive and show me there are files on it still. However, I am not able to see these files. I've attempted to run First Aid in Disk Utility but I get an error message that it cannot unmount the disk. I've also attempted to manually unmount the disk through Terminal and also receive a time-out error there.


The external hard drive will also disconnect about 10-15 minutes after being plugged into my MacBook and I'll receive the pop-up error message that the disk was not ejected properly even though I hadn't tried to eject it or unplug it.


Has anyone encountered anything like this before and have suggestions on how to fix this issue?


Thanks!

MacBook Pro, macOS High Sierra (10.13.6)

Posted on Jul 19, 2018 5:56 AM

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Jul 20, 2018 10:38 AM in response to jckincaid

If Disk Utility -> First Aid is unable to unmount some disk, it's probably because it takes this disk (for whatever reason) for your present system disk.


Startup your Mac in Recovery Mode (check the combination keys matching your config):


https://support.apple.com/en-us/HT201314


Use Disk Utility, present in the list, to perform First Aid on that disk.


Note the result. Do nothing else from here and restart your Mac in normal mode.


Regards.

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1 TB External Hard Drive Not Showing Files in Finder

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