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iphone need to cool down before you can use it

I got the message "iphone need to cool down before you can use it" I am using iphoneX. I can only use the phone for about 10minutes on replying messages or webpage browsing (non-video). The phone itself is not worm, room temperature is 70 degrees F. I tried closing all apps, and a restart the phone, but it is still doing the same thing. Does anyone has the same issue and know how to fix it? I sure don't want to wipe and reinstall everything. Thx for your help.

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iPhone X, iOS 11.4, null

Posted on Jul 22, 2018 6:39 AM

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Question marked as Top-ranking reply

Posted on Jul 23, 2018 5:19 AM

Whenever your phone is acting abnormally, the first step is a restart. If that doesn't help, then it's time to restore it, first from a backup & then as a new phone.


If none of that helps, the phone has a hardware issue and needs to be brought to an Apple store for service.


~Lyssa

2 replies
Question marked as Top-ranking reply

Jul 23, 2018 5:19 AM in response to DryanZ

Whenever your phone is acting abnormally, the first step is a restart. If that doesn't help, then it's time to restore it, first from a backup & then as a new phone.


If none of that helps, the phone has a hardware issue and needs to be brought to an Apple store for service.


~Lyssa

iphone need to cool down before you can use it

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