Thanks Eric Root. Whatever I was trying before, including clicking on the "Share report" button, was not working. Here it is if anyone would like to respond. I went over the information and there is too much "no good stuff" for me to figure out.
Thanks in advance,
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-07-23 08:17:02
Download EtreCheck from https://etrecheck.com
Runtime: 11:44
Performance: Poor
Problem: Other problem
Description:
I keep getting a “MacKeeper” window opening up every time I either use Chrome or Safari.
Major Issues:
Anything that appears on this list needs immediate attention.
System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
More than one antivirus app - This machine has multiple antivirus apps installed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.
Upgradeable RAM - This machine has upgradeable RAM that would help its performance.
Heavy network usage - This machine has recently restarted and has high network usage.
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.
Vintage hardware - This machine may be considered vintage.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
MacBook Pro (13-inch, Mid 2010) - Vintage!
MacBook Pro Model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo (Duo) CPU: 2-core
4 GB RAM - Upgradeable
BANK 0/DIMM0 - 2 GB DDR3 1067 ok
BANK 1/DIMM0 - 2 GB DDR3 1067 ok
Battery: Health = Normal - Cycle count = 31
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
Drives:
disk0 - SanDisk SDSSDHII480G 480.10 GB (Solid State - TRIM: No)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 479.89 GB
disk1s1 - U*********S (APFS) 479.89 GB (330.49 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 479.89 GB (21 MB used)
disk1s3 - Recovery (APFS) [Recovery] 479.89 GB (516 MB used)
disk1s4 - VM (APFS) [APFS VM] 479.89 GB (3.22 GB used)
disk2 - Disk Image 2.00 TB (Disk Image)
External Disk Image
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - T******************s (Case-Sensitive Journaled HFS+) 2.00 TB
Mounted Volumes:
disk1s1 - U*********S 479.89 GB (145.49 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 479.89 GB (145.49 GB free)
APFS
Mount point: /private/var/vm
disk2s2 - T******************s 2.00 TB (1.53 TB free)
Case-Sensitive Journaled HFS+
Mount point: /Volumes/T******************s
Network:
Interface usbmodemf16b6562: SAMSUNG_Android_SCH-I200
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en2: Bluetooth PAN
iCloud Quota: 5.00 GB available
System Software:
macOS High Sierra 10.13.6 (17G65)
Time since boot: About 16 hours
System Load: 1.51 (1 min ago) 1.66 (5 min ago) 1.69 (15 min ago)
Configuration Profiles:
com.google.Chrome - NewTabPageLocation
com.google.Chrome - DefaultSearchProviderSearchURL
com.google.Chrome - HomepageIsNewTabPage
com.google.Chrome - HomepageLocation
com.google.Chrome - DefaultSearchProviderEnabled
Security:
| System |
Status |
| Gatekeeper |
Mac App Store and identified developers |
| System Integrity Protection |
disabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
10 32-bit apps
Kernel Extensions:
/Library/Extensions
[Loaded] kimul.kext (Kaspersky Lab UK Limited, 46)
[Loaded] mark.kext (Kaspersky Lab UK Limited, 1.0.6)
[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.3 - SDK 10.13)
/System/Library/Extensions
[Loaded] klif.kext (3.3.0d1)
[Loaded] klnke.kext (2.1.0)
System Launch Agents:
| [Not Loaded] |
10 Apple tasks |
| [Loaded] |
161 Apple tasks |
| [Running] |
122 Apple tasks |
| [Other] |
One Apple task |
System Launch Daemons:
| [Not Loaded] |
31 Apple tasks |
| [Loaded] |
177 Apple tasks |
| [Running] |
127 Apple tasks |
Launch Agents:
| [Running] |
com.kaspersky.kav.gui.plist (Kaspersky Lab UK Limited - installed 2018-05-07) |
| [Loaded] |
com.oracle.java.Java-Updater.plist (? 9b2d3405 - installed 2018-07-19) |
| [Running] |
com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-05-22) |
Launch Daemons:
| [Running] |
com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-05-22) |
| [Running] |
com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-05-22) |
| [Loaded] |
com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-07-19) |
| [Running] |
com.kaspersky.kav.plist (Kaspersky Lab UK Limited - installed 2018-05-07) |
User Launch Agents:
| [Other] |
com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-22) |
User Login Items:
Wondershare Helper Compact Application (? - installed 2016-11-24)
(~/Library/Application Support/Helper/Wondershare Helper Compact.app)
App Cleaner Helper SMLoginItem (Mac App Store - installed 2018-06-23)
(/Applications/App Cleaner.app/Contents/Library/LoginItems/App Cleaner Helper.app)
Internet Plug-ins:
iPhotoPhotocast: (installed 2012-03-31)
QuickTime Plugin: (installed 2018-07-17)
AdobePDFViewer: (installed 2016-12-02)
o1dbrowserplugin: (installed 2015-12-11)
AmazonMP3DownloaderPlugin101750:
googletalkbrowserplugin: (installed 2015-12-11)
npcloudfs:
JavaAppletPlugin: (installed 2018-07-19)
Safari Extensions:
| Kaspersky Security - Mac App Store (installed 2018-05-07) |
3rd Party Preference Panes:
Flash Player (installed 2018-06-25)
Java (installed 2018-07-07)
Time Machine:
Skip System Files: No
Mobile backups: Yes
Auto backup: Yes
Volumes being backed up:
U*********S: Disk size: 479.89 GB - Disk used: 334.41 GB
Destinations:
W************t [Local]
Total size: 2.00 TB
Total number of backups: 11
Oldest backup: 2018-02-20 21:34:04
Last backup: 2018-07-07 12:07:51
D**a [Network] (Last used)
Total size: 2.00 TB
Total number of backups: 54
Oldest backup: 2018-02-23 13:11:41
Last backup: 2018-07-22 22:42:18
Top Processes by CPU:
| Process (count) |
Source |
% of CPU |
Location |
| kernel_task |
Apple |
22 |
| WindowServer |
Apple |
7 |
| kav |
Kaspersky Lab UK Limited |
3 |
| sandboxd |
Apple |
1 |
| launchd |
Apple |
0 |
Top Processes by Memory:
| Process (count) |
Source |
RAM usage |
Location |
| kernel_task |
Apple |
508 MB |
| Google Chrome Helper (8) |
Google, Inc. |
411 MB |
| mdworker (20) |
Apple |
326 MB |
| kav |
Kaspersky Lab UK Limited |
204 MB |
| Google Chrome |
Google, Inc. |
125 MB |
Top Processes by Network Use:
| Process |
Source |
Input |
Output |
Location |
| kernel_task |
Apple |
1.65 GB |
1.07 GB |
| kav |
Kaspersky Lab UK Limited |
1 MB |
9 KB |
| mDNSResponder |
Apple |
164 KB |
152 KB |
| netbiosd |
Apple |
56 KB |
38 KB |
| apsd |
Apple |
17 KB |
22 KB |
Top Processes by Energy Use:
| Process (count) |
Source |
Energy (0-100) |
Location |
| WindowServer |
Apple |
4 |
| ScreenSaverEngine |
Apple |
1 |
| backupd |
Apple |
0 |
| diskimages-helper |
Apple |
0 |
| Google Chrome Helper (8) |
Google, Inc. |
0 |
Virtual Memory Information:
| Available RAM |
1.12 GB |
| Free RAM |
18 MB |
| Used RAM |
2.88 GB |
| Cached files |
1.10 GB |
| Swap Used |
90 MB |
Software Installs (past 30 days):
| Name |
Version |
Install Date |
| iTunes |
12.8 |
2018-07-10 |
| Adobe Flash Player |
30.0.0.134 |
2018-07-11 |
| Adobe Pepper Flash Player |
30.0.0.134 |
2018-07-11 |
| Gatekeeper Configuration Data |
148 |
2018-07-16 |
| Kaspersky Internet Security |
18.0 |
2018-07-19 |
| Java 8 Update 181 |
1.0 |
2018-07-19 |
| Malwarebytes for Mac |
1.0 |
2018-07-22 |
Diagnostics Information (past 7 days):
2018-07-23 03:02:46 Numbers.app Crash
/Applications/Numbers.app
2018-07-22 15:14:00 Last Shutdown Cause: 3 - Hard shutdown
2018-07-22 10:51:21 Wondershare Video Converter Ultimate 2.app CPU
/Applications/Wondershare Video Converter Ultimate 2.app
2018-07-21 18:09:29 ImTOO Video Converter Ultimate.app Crash (18 times)
/Applications/ImTOO Video Converter Ultimate.app
2018-07-19 19:33:13 Support-LogMeInRescue.app Crash
/private/var/tmp/*/Support-LogMeInRescue.app
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[_NSObserverList baseURL]: unrecognized selector sent to instance 0x7a2f7320' |
2018-07-16 20:21:57 backupd CPU (9 times)
/System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
End of report