I received the email telling me that my Apple account has been disabled for security reasons. When I contacted Apple support, they confirmed it was spam email and deleted it for me. But it came back the next day and I’ve not been able to delete it. Have tried sending it to “delete” and “junk” but a pop up tells me “this email cannot be moved”. Does anyone have any other suggestions on how to delete it?
iPad Air, iOS 9.3.3
Sounds like a corrupted mailbox. Try removing your mail account and adding it back on.
Does that mean I have been hacked? Is my information in danger? If I delete this email Account will I loss all my saved emails from my Family, registration information and other important emails that I had saved.
no, ios offer not services one can access from external sites, so the term hacked has no meaning. even if somebody gotten access to your appleID password it's not hacking in terms of the ios device you own
Zoniey wrote:
If I delete this email Account will I loss all my saved emails from my Family, registration information and other important emails that I had saved.
That depends on how you have it setup on the iPad. Do you know of a way to check your mailbox with a web browser? If you do, sign in to your mailbox. If all email are still there, you won't lose anything.
I tried what you said suggested, it went away, but within minutes I got a pop-up that said “this message could not be moved to the mailbox trash” and it had returned.
I forgot to mention that this is on my iPad
Will I lose all the emails I have saved?
Thank you for clearing that up for me. But you didn’t answer my question on my emails that you told me to delete my email account and set up a new one. Will I lose all my saved emails?
Your profile shows an iPad. Is this where you are getting the error message?
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
Spam email
