Apple TV and Airplay

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Level 1

8 points

Apple TV and Airplay

My appleTV stops streaming as soon as my phone goes into auto lock. I don't currently see a way to disable auto lock but read where If I plug in my phone it should continue to stream. I'm running the latest iOS 11.4.1. Is there some other way to disable auto lock? I thought there was a 'never' setting but it only seems to range in steps from 30 seconds to 5 minutes. It's kind of annoying. It seems the phone should know when you are streaming and allow it work even when locked.

I will attempt the plugging in scenario.

Thanks,

Mark

Posted on Jul 24, 2018 8:27 AM

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Answer 1

Top-ranking reply

ToyBear007 Author

Level 1

8 points

Sep 10, 2018 6:09 AM in response to Urquhart1244

No need to do all that! I found the solution to the missing "NEVER" option in auto lock. Apparently if you hav Exchange setup as a mail client then the NEVER option is removed. I work as a gov't contractor and NASA is removing our exchange access anyway so I just removed it and now have the "NEVER" option back. Not sure why having an Exchange client would matter but hey I'll try the stuff again this evening and see if it resolved my problem.

Thanks,

Mark

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Answer 2

Urquhart1244

Level 10

146,316 points

Sep 10, 2018 5:47 AM in response to ToyBear007

When setting the Auto-Lock feature to a short time, it does affect the screen and lock, but it doesn’t affect AirPlay. That will go on after that time has elapsed. Therefore I think that is not the issue here. (Although I do find it weird that you have no ‘Never’ setting.)

Something’s wrong with your iOS, and we’re not getting much closer to pinpointing exactly what. Consider making a backup with iTunes, reinstall iOS through iTunes as a new device, and have iTunes put the personal content back from the backup. Hopefully it will get you your full lock settings back, as well as fix this AirPlay issue. It is a lot of work, but a frustrating device costs loads of mental energy.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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Answer 3

Urquhart1244

Level 10

146,316 points

Jul 24, 2018 9:16 AM in response to ToyBear007

It seems my iPhone SE has a Never setting for Auto-Lock:

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Answer 4

ToyBear007 Author

Level 1

8 points

Aug 2, 2018 7:11 AM in response to Urquhart1244

Well mine doesn't have the Never but I think the plugging the phone in will work just fine. Haven't had a chance to try this as my apple TV supports my Patio TV which is mainly used on the weekends during football season.

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