Can't Upload Photos to Shared Album

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Level 1

29 points

Can't Upload Photos to Shared Album

I have created a shared album and have tried to add photos by both the "drag and drop" method and "adding photos" from the option within the album.

I get an odd error message that says "Internet Connection Required- An internet connection is required to download larger versions of these items for sharing," and no photos end up in the album, the album remains empty.

I am most certainly connected to the internet.

Any thoughts?

Mac mini (Late 2014), macOS High Sierra (10.13.6)

Posted on Jul 30, 2018 12:08 PM

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Answer 1

léonie

Level 10

200,537 points

Jul 30, 2018 1:05 PM in response to Just_Work_

The message may be given, if you cannot download a larger version of the photo for other reasons, for example, if you are running out of storage on your Mac or in iCloud. How is your storage situation in iCloud and on the drive with your Photos Library?

Are you still signed into iCloud with your Apple ID?

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Answer 2

léonie

Level 10

200,537 points

Jul 30, 2018 10:40 PM in response to Just_Work_

Thank you! that article is super helpful. They are RAW photos taken with a Nikon DSLR, and they have made their way into iCloud photo library (I can see them on all my devices).

But can your Mac (where you want to share them) edit the files? If not, check, if Photos is really using the library on your external drive. Photos is showing the location of the currently open library in the Photos Preferences panel: Photos > Preferences > General: Library Location

Is Photos really currently using the library on your large external drive or did dit open a library on your system drive?

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Answer 3

LarryHN

Level 10

106,142 points

Jul 30, 2018 12:27 PM in response to Just_Work_

are you using a VPN, firewall software, ilttle Snitch, or other software that can interfere with internet service for an application?

LN

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Answer 4

tygb

Level 9

65,010 points

Jul 30, 2018 10:11 PM in response to Just_Work_

See this article How Photos and iCloud Photo Library handle RAW images - Apple Support

RAW files that you store outside the Photos app library (for example, in your Pictures folder) are always present on your Mac, but aren't stored in iCloud and won't stay up to date in the Photos app on your iPhone, iPad, or iPod touch.

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Answer 5

tygb

Level 9

65,010 points

Jul 30, 2018 3:32 PM in response to Just_Work_

See this article My Photo Stream and iCloud Photo Sharing limits - Apple Support

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Answer 6

Just_Work_ Author

Level 1

29 points

Jul 30, 2018 5:18 PM in response to tygb

Thank you! that article is super helpful. They are RAW photos taken with a Nikon DSLR, and they have made their way into iCloud photo library (I can see them on all my devices).

I am not meeting any of the other limits though. I did not see a data or file size limit - it seems mostly quantity based...

any other suggestions?

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Answer 7

Just_Work_ Author

Level 1

29 points

Jul 30, 2018 12:29 PM in response to LarryHN

Nope! just plain old home wifi

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Answer 8

Just_Work_ Author

Level 1

29 points

Jul 30, 2018 1:20 PM in response to léonie

I thought the iCloud storage may be an issue, so I upgraded and am still having the same problem. Also, plenty of storage on the drive with the photo library.

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Can't Upload Photos to Shared Album

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