MacBook Pro Having Kernel Panics - Netflix

Hi,


For the last couple of days I've been having issues with my MacBook Pro getting kernel panics every 20/30 min.

*****


Here is the kernel Panic report. I have tried reseting the nvram (Holding Command+Option+p+r) but it made no difference showing the same error all over again.

IT seems that it only happens while using Netflix on Chrome. Netflix in Safari doesn't work.


Any thoughts?



Anonymous UUID: 023DA699-7C9B-30F3-5DA0-F3D0B60A7B7A



Tue Jul 31 21:25:44 2018



*** Panic Report ***

panic(cpu 0 caller 0xffffff7f9117deb6): nvme: "Fatal error occurred. ID=0x843 ARG1=0xd8b3 ARG2=0xab ARG3=0xa9 EDD0=0x0 EDD1=0x0 EDD2=0x0 EDD3=0x0 EDD4=0x0 EDD5=0x0 EDD6=0x0 EDD7=0x0 NANDV=0x2, DRAMV=0x2, SSDC=256GB. FW Revision=12.93.01\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFami ly/IONVMeFamily-356.70.5/IONVMeController.cpp:5271

Backtrace (CPU 0), Frame : Return Address

0xffffff9120e1ba20 : 0xffffff800e06c1c6

0xffffff9120e1ba70 : 0xffffff800e195274

0xffffff9120e1bab0 : 0xffffff800e187544

0xffffff9120e1bb20 : 0xffffff800e01e1e0

0xffffff9120e1bb40 : 0xffffff800e06bc3c

0xffffff9120e1bc70 : 0xffffff800e06b9fc

0xffffff9120e1bcd0 : 0xffffff7f9117deb6

0xffffff9120e1be30 : 0xffffff800e69eebc

0xffffff9120e1bea0 : 0xffffff800e69ede6

0xffffff9120e1bed0 : 0xffffff800e0a5844

0xffffff9120e1bf40 : 0xffffff800e0a53a5

0xffffff9120e1bfa0 : 0xffffff800e01d557

Kernel Extensions in backtrace:

com.apple.iokit.IONVMeFamily(2.1)[040156DF-597C-3DF1-B702-BD9AC66A176F]@0xfffff f7f91169000->0xffffff7f911a8fff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[4FAE8181-B0B4-3A30-B0F3-77F48D 2486E5]@0xffffff7f8f00d000

dependency: com.apple.iokit.IOPCIFamily(2.9)[AEA4C7F5-CCB0-338B-B471-CF28A9792522]@0xffffff 7f8e894000

dependency: com.apple.driver.AppleEFINVRAM(2.1)[F35A52E2-CF80-3BA9-92B5-25EFE216094F]@0xfff fff7f8ee8a000

dependency: com.apple.iokit.IOStorageFamily(2.1)[F27A8A2A-6662-3608-83BD-415037509E01]@0xff ffff7f8ea46000

dependency: com.apple.iokit.IOReportFamily(31)[D2F2FBDF-4EE4-38BA-99F5-B699F886F413]@0xffff ff7f8f49d000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

17G65



Kernel version:

Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64

Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F

Kernel slide: 0x000000000de00000

Kernel text base: 0xffffff800e000000

__HIB text base: 0xffffff800df00000

System model name: MacBookPro13,1 (Mac-473D31EABEB93F9B)



System uptime in nanoseconds: 665032760843

last loaded kext at 244976277354: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8f0a3000, size 69632)

last unloaded kext at 375871869140: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8ec04000, size 8192)

loaded kexts:

com.apple.filesystems.smbfs 3.2.3

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AGPM 110.23.37

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.AppleHDA 281.52

com.apple.driver.AppleGraphicsDevicePolicy 3.20.13

com.apple.AGDCPluginDisplayMetrics 3.20.13

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.7f10

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelSKLGraphics 10.3.6

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleBacklight 170.12.6

com.apple.driver.eficheck 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.3.6

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleCameraInterface 6.01.2

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.filesystems.apfs 748.51.0

com.apple.filesystems.hfs.kext 407.50.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.driver.AppleTopCaseHIDEventDriver 133

com.apple.driver.AirPort.BrcmNIC 1241.31.1a9

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.driver.AppleGraphicsControl 3.20.13

com.apple.iokit.IOAVBFamily 680.2

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.7f10

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f10

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.AppleGPUWrangler 3.20.13

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 519.20

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.AppleGraphicsDeviceControl 3.20.13

com.apple.iokit.IOAcceleratorFamily2 378.26

com.apple.iokit.IOSurface 211.15

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 519.20

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleActuatorDriver 1404.4

com.apple.driver.AppleHIDKeyboard 205

com.apple.driver.AppleHSBluetoothDriver 133

com.apple.driver.IOBluetoothHIDDriver 6.0.7f10

com.apple.iokit.IOBluetoothFamily 6.0.7f10

com.apple.driver.AppleMultitouchDriver 1404.4

com.apple.driver.AppleInputDeviceSupport 1404.3

com.apple.driver.AppleHSSPIHIDDriver 53

com.apple.driver.AppleThunderboltDPInAdapter 5.5.5

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleHPM 3.1.3

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleHSSPISupport 53

com.apple.driver.AppleThunderboltNHI 4.7.2

com.apple.iokit.IOThunderboltFamily 6.7.8

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 480.60.1

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.70.3

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.70.2

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0



EOF

Model: MacBookPro13,1, BootROM MBP131.0223.B00, 2 processors, Intel Core i5, 2 GHz, 8 GB, SMC 2.36f97

Graphics: Intel Iris Graphics 540, Intel Iris Graphics 540, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424A544D4C41522D4E5544

Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424A544D4C41522D4E5544

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x159), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)

Bluetooth: Version 6.0.7f10, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 33.2

[Image Edited by Host to Remove Serial Number]

MacBook Pro with Retina display, macOS High Sierra (10.13.6)

Posted on Jul 31, 2018 4:38 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro Having Kernel Panics - Netflix

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.