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Etrecheck confirms poor performance

My MacBook Pro (13 inch, mid 2012) has been performing very poorly for quite a while now. Meaning

  • apps take several minutes to open (Microsoft apps take even longer)
  • it takes 1-2 mins to show me the content of an email
  • it is beachballing all the time
  • I have to force-shut it down at least once a week
  • The worst thing are my photos. I used iPhoto until half a year ago. When it became unusable, I did a backup of everything, cleaned my hard drive, and set it up anew. Plus, I migrated to Photos. Yet, Photos isn't much better, I'm having trouble with it all the time, can't edit any pictures because then it stops working, etc...


Now I am seriously thinking about upgrading it with an SSD and more RAM, but let EtreCheck run first. This is the report. Unsurprisingly, it confirms the poor performance (Problem: Computer is too slow).


Does anyone recognize a specific problem? If yes, what do you suggest?

Would it make sense to buy an SSD and RAM given the battery cycle count, or will I need a new MacBook soon anyway?



EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-07-31 14:52:37

Download EtreCheck from https://etrecheck.com

Runtime: 17:54

Performance: Poor


Problem: Computer is too slow


Major Issues:

Anything that appears on this list needs immediate attention.


Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.

High battery cycle count - Your battery may be losing capacity.

Apps hanging - There have been numerous app hangs.

Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,2

1 2,5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

4 GB RAM - Upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1600 ok

BANK 1/DIMM0 - 2 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 2210


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800


Drives:

disk0 - APPLE HDD TOSHIBA MK5065GSXF 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 499.90 GB

disk1s1 - Macintosh HD (APFS) 499.90 GB (359.13 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 499.90 GB (21 MB used)

disk1s3 - Recovery (APFS) [Recovery] 499.90 GB (518 MB used)

disk1s4 - VM (APFS) [APFS VM] 499.90 GB (3.22 GB used)


Mounted Volumes:

disk1s1 - Macintosh HD 499.90 GB (136.85 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 499.90 GB (136.85 GB free)

APFS

Mount point: /private/var/vm


Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

2 IPv6 addresses

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.84 GB available


System Software:

macOS High Sierra 10.13.5 (17F77)

Time since boot: About 4 hours

System Load: 1.33 (1 min ago) 1.42 (5 min ago) 1.40 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist

Executable: '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app' --wait-apps '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist

Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.cisco.anyconnect.notification.plist

Executable: '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app' --wait-apps '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app'

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

23 32-bit apps


Kernel Extensions:

/Library/Extensions

[Not Loaded] acsock.kext (Cisco, 4.6.0 - SDK 10.12)


System Launch Agents:

[Not Loaded]9 Apple tasks
[Loaded]163 Apple tasks
[Running]61 Apple tasks
[Killed]59 Apple tasks
[Other]One Apple task


System Launch Daemons:

[Not Loaded]37 Apple tasks
[Loaded]178 Apple tasks
[Running]74 Apple tasks
[Killed]45 Apple tasks


Launch Agents:

[Loaded]com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-03-30)
[Loaded]com.cisco.anyconnect.notification.plist (? 8b01cb06 - installed 2018-03-17)
[Loaded]com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2018-03-17)


Launch Daemons:

[Loaded]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-03-30)
[Running]com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2018-03-17)
[Loaded]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-27)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-02-11)


User Launch Agents:

[Loaded]com.mms.keystone.update.plist (? 0 - installed 2018-07-31)
[Running]com.spotify.webhelper.plist (Spotify - installed 2018-06-13)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13)


User Login Items:

iTunesHelper Application (? - installed 2018-06-28)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

FlashPlayer-10.6: (installed 2018-05-04)

QuickTime Plugin: (installed 2018-06-28)

Flash Player: (installed 2018-05-04)


Safari Extensions:

Ad-Blocker.safariextz - pcvark - https://ad-blocker.org/ (installed 2018-02-13)
AdBlocker for YouTube™.safariextz - James Fray - http://add0n.com/youtube-tools.html?from=adblocker (installed 2018-02-13)
AdBlock Ultimate.safariextz - Secure Download - https://adblockultimate.net/ (installed 2018-02-13)


3rd Party Preference Panes:

Flash Player (installed 2018-03-27)


Time Machine:

Skip System Files: No

Mobile backups:

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 499.90 GB - Disk used: 363.05 GB

Destinations:

M*****************c [Local]

Total size: 2.00 TB

Total number of backups: 10

Oldest backup: 2018-02-11 03:34:48

Last backup: 2018-06-28 00:42:55

R**t [Local] (Last used)

Total size: 1.07 TB

Total number of backups: 9

Oldest backup: 2017-01-11 00:59:06

Last backup: 2018-07-20 12:17:50


Top Processes by CPU:

Process (count)Source% of CPULocation
system_profilerApple54
WindowServerApple8
trustd (3)Apple7
kernel_taskApple2
Microsoft OneNote?1/Applications/Microsoft OneNote.app


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple590 MB
com.apple.WebKit.WebContent (7)Apple563 MB
system_profilerApple288 MB
SafariApple204 MB
mdworker (10)Apple101 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
MailApple2 MB86 KB
com.apple.WebKit.NetworkingApple311 KB88 KB
mDNSResponderApple81 KB68 KB
apsdApple5 KB9 KB
netbiosdApple8 KB4 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
com.apple.WebKit.WebContent (7)Apple6
SafariApple5
softwareupdatedApple3
WindowServerApple3
hiddApple1


Virtual Memory Information:

Available RAM858 MB
Free RAM15 MB
Used RAM3.16 GB
Cached files843 MB
Swap Used32 MB


Diagnostics Information (past 7 days):

2018-07-30 22:30:51 Photos.app Hang (8 times)

/Applications/Photos.app



End of report

MacBook Pro (13-inch Mid 2012), macOS High Sierra (10.13.5)

Posted on Jul 31, 2018 6:35 AM

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Etrecheck confirms poor performance

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