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Hello,
I've just updated my machine (MacBook Pro) and I'm now not getting passed the light grey background with dark grey logo and progress bar.
I have tried to do a safe mode boot, but it just straight back to the progress bar at something like 65% full.
Has anyone come across this before or know how I can at least get into my files to copy?
Video of what happens > MacBook Pro Boot-up issue - YouTube
MacBook, Mac OS X (10.6.8)
Try an SMC reset:
https://support.apple.com/en-us/HT201295
Try starting up in Safe Mode:
Use safe mode to isolate issues with your Mac - Apple Support
If neither of those work boot into Recovery and Reinstall Mac OS.
About macOS Recovery - Apple Support
Try Single User Mode (hold command-s keys)
https://support.apple.com/en-us/HT201573
At the prompt, enter this command:
/sbin/fsck -fy
Press the Return key.
This will check your directory and report that it was OK or repaired. Then enter this command to startup normally:
reboot
If none of those work bring it in to an Apple Authorized Service Provider near you:
Try an SMC reset:
https://support.apple.com/en-us/HT201295
Try starting up in Safe Mode:
Use safe mode to isolate issues with your Mac - Apple Support
If neither of those work boot into Recovery and Reinstall Mac OS.
About macOS Recovery - Apple Support
Try Single User Mode (hold command-s keys)
https://support.apple.com/en-us/HT201573
At the prompt, enter this command:
/sbin/fsck -fy
Press the Return key.
This will check your directory and report that it was OK or repaired. Then enter this command to startup normally:
reboot
If none of those work bring it in to an Apple Authorized Service Provider near you:
Boot-up stuck after update
