wireless charging impacts wired headset

We have a new iphone 8+ and purchased the wireless charging so we can use our wired headphone while wireless charging. Yet when we put the iphone on the charging pad the phone automatically switches to speaker phone. I then have to reconnect my headphones in order to use the wired headphone. I am using the apple factory firewire connecter for my headphones.

iPhone 8 Plus, iOS 11.4.1, null

Posted on Jul 31, 2018 12:33 PM

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3 replies

Aug 1, 2018 12:59 PM in response to mwilcox1

Quick update. Apple support had me remove all network settings. Which offered no help. We replaced our apple firewall to 3.5mm, with no help. However, the issue is very repeatable that is until apple is on the call with you 🙂 So scenario: 1) plug in your headphones via the apple firewire to 3.5mm cable 2) place your i8 on the belkin charge. The i8 will switch to speaker phone automagically. In order to use your headphones you must reconnect your headphones ( ie connected to the apple firewire to 3.5mm cable)

Aug 2, 2018 6:55 AM in response to mwilcox1

We called apple support and the rep could see my i8 screen and of course we couldnt repeat the switch from headphones to speaker on the i8. Rep said it was the headphones, which I discussed w/ him that is not the case. However, I now have a brand new pair of Sony Noise Canceling headphones, are Sony and Apple working together to sell more gear? Anyway, first thing this am I plugged in the new Sony wired headset via the Apple cable and voila when i place my i8 on the wireless charger the I8 switched to speaker. A bit comical really... So I guess its an OS bug ?

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wireless charging impacts wired headset

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