Error (-1)

How do I restore my iPhone? Each time at the end of the process I get this Error (-1)?

iPhone 5c, iOS 9.1

Posted on Jul 31, 2018 2:01 PM

Reply
1 reply

Jul 31, 2018 7:31 PM in response to lchildress007

Hello,

Check your hardware

If you see error 53, use these steps.

If you see one of the errors below, you might have a hardware issue:

  • 1, 3, 10, 11, 12, 13, 14, 16
  • 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
  • 1002, 1004, 1011, 1012, 1014, 1667, 1669

Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your iOS device.
  4. Check for outdated or modified software.

If you still see the error, contact Apple Support.


Taken from:

Get help with iOS update and restore errors - Apple Support

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Error (-1)

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