Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kernel Panics on Macbook Pro Late 2016

Hello,


I have run the Etrecheck on my Macbook and it printed a major error about kernel panics.

Is there a way to identify what causes it?


Thank you


EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-08-01 02:04:55

Download EtreCheck from https://etrecheck.com

Runtime: 3:24

Performance: Good


Problem: Other problem


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup- Time Machine backup not found.

Kernel panics- This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Unsigned files- There are unsigned software file installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)

MacBook Pro Model: MacBookPro13,1

1 2 GHz Intel Core i5 (i5-6360U) CPU: 2-core

8 GB RAM - Not upgradeable

BANK 0/DIMM0 - 4 GB LPDDR3 1867 ok

BANK 1/DIMM0 - 4 GB LPDDR3 1867 ok

Battery: Health = Normal - Cycle count = 443


Video Information:

Intel Iris Graphics 540 - VRAM: 1536 MB

Color LCD


Drives:

disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 250.69 GB

disk1s1 - Macintosh HD (APFS) 250.69 GB (70.17 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 250.69 GB (86 MB used)

disk1s3 - Recovery (APFS) [Recovery] 250.69 GB (2.07 GB used)

disk1s4 - VM (APFS) [APFS VM] 250.69 GB (2.15 GB used)


Mounted Volumes:

disk1s1 - Macintosh HD 250.69 GB (176.08 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 250.69 GB (176.08 GB free)

APFS

Mount point: /private/var/vm


Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 3.38 GB available


System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: About a day

System Load: 1.56 (1 min ago) 1.72 (5 min ago) 1.66 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/net.culater.SIMBL.Agent.plist

Executable: /Library/Application Support/SIMBL/SIMBLAgent.app/Contents/MacOS/SIMBLAgent

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

10 32-bit apps


Kernel Extensions:

/Library/Extensions

[Loaded] Boom2Device.kext (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.12)


System Launch Agents:

[Not Loaded]8 Apple tasks
[Loaded]162 Apple tasks
[Running]123 Apple tasks
[Other]One Apple task


System Launch Daemons:

[Not Loaded]37 Apple tasks
[Loaded]175 Apple tasks
[Running]123 Apple tasks


Launch Agents:

[Loaded]com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-04-27)
[Loaded]com.intego.Intego-Backup-Assistant.agent.plist (INTEGO - installed 2017-09-16)
[Loaded]com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-07-23)
[Not Loaded]com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-06-02)
[Not Loaded]com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-06-02)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-01-03)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Running]net.culater.SIMBL.Agent.plist (? 4a576751 - installed 2018-04-19)


Launch Daemons:

[Loaded]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-07-23)
[Not Loaded]com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-06-02)
[Running]com.intego.Intego-Backup-Assistant.daemon.plist (INTEGO - installed 2017-09-16)
[Loaded]com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04)
[Loaded]com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-14)
[Running]com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-04-27)
[Loaded]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Running]com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-06-11)


User Launch Agents:

[Running]com.spotify.webhelper.plist (Spotify - installed 2018-07-31)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13)
[Loaded]com.valvesoftware.steamclean.plist (? 0 - installed 2018-06-25)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-04-11)


User Login Items:

iTunesHelper Application (Apple - installed 2018-07-10)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

BetterTouchTool Application (Andreas Hegenberg - installed 2018-07-03)

(/Applications/BetterTouchTool.app)


Internet Plug-ins:

AdobeAAMDetect: (installed 2018-04-27)

QuickTime Plugin: (installed 2018-07-10)


Safari Extensions:

PiPer.safariextz - Adam Marcus - https://github.com/amarcu5/PiPer/(installed 2017-12-30)
AdGuard AdBlocker.safariextz - adguard - http://adguard.com(installed 2018-04-20)
OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2018-03-21)


3rd Party Preference Panes:

YAMAHA-USBMIDIPatch (installed 2012-07-10)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
WindowServerApple22
com.apple.WebKit.WebContent (3)Apple20
sandboxdApple15
kernel_taskApple15
SafariApple9


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple840 MB
com.apple.WebKit.WebContent (4)Apple407 MB
SafariApple373 MB
mdworker (12)Apple179 MB
WindowServerApple122 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple5 MB1 MB
com.apple.WebKit.NetworkingApple800 KB57 KB
apsdApple15 KB57 KB
netbiosdApple24 KB16 KB
SystemUIServerApple0 B828 B


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
WindowServerApple5
SafariApple2
com.apple.WebKit.WebContent (4)Apple2
hiddApple1
BetterTouchToolAndreas Hegenberg0


Virtual Memory Information:

Available RAM3.49 GB
Free RAM503 MB
Used RAM4.51 GB
Cached files3.00 GB
Swap Used164 MB


Software Installs (past 30 days):

NameVersionInstall Date
iTunes12.82018-07-10
Gatekeeper Configuration Data1482018-07-16
Agenda2.32018-07-18
Microsoft AutoUpdate4.1.180705032018-07-23
Magnet2.2.22018-07-24
Trello2.10.52018-07-30


Diagnostics Information (past 7 days):

2018-08-01 00:00:42 com.apple.WebKit.WebContent CPU

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent


2018-07-16 20:37:28 Kernel Panic

3rd party kernel extensions:

com.globaldelight.driver.Boom2Device 1.2



End of report

MacBook Pro, macOS Sierra (10.12.4)

Posted on Jul 31, 2018 4:17 PM

Reply
Question marked as Best reply

Posted on Jul 31, 2018 4:31 PM

What is this Boom2Device? That is a source of the panic.

/Library/Extensions


Uninstall this com.globaldelight.driver.Boom2Device 1.2

Similar questions

3 replies

Kernel Panics on Macbook Pro Late 2016

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.