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Can you help? Late 2011 Macbook Pro has started randomly restarting or shutting down

Hi there! Just wondering if anyone can help. I've got a late 2011 Mac book pro which I use continually for work, which has randomly started restarting. Adobe Illustrator has also starting hanging a lot lately (CS 5 Suite). I'm running OSX Yosemite 10.10.5. I have a QNAP NAS connected via ethernet.


Any help would be really appreciated.


Here's one recent panic report:


Anonymous UUID: 8BFF7FEA-6F7F-AA1B-A802-D342F0D0CF1A


Mon Jul 23 17:13:22 2018


*** Panic Report ***

panic(cpu 4 caller 0xffffff8027816df2): Kernel trap at 0xffffff802780a28f, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000001000500200, CR3: 0x00000003b50a0068, CR4: 0x00000000000626e0

RAX: 0xffffff805df85c30, RBX: 0xffffff82108e1eb0, RCX: 0xffffff80525daa78, RDX: 0xffffff805899a968

RSP: 0xffffff82108e1e68, RBP: 0xffffff82108e2ee0, RSI: 0x0000000000000000, RDI: 0x0000001000500200

R8: 0xffffff80595592f0, R9: 0x000000000000000c, R10: 0x00000000000002b8, R11: 0x0000000000000003

R12: 0x0000000000000002, R13: 0x0000000000000000, R14: 0x0000001000500000, R15: 0xffffff82108e26b8

RFL: 0x0000000000010202, RIP: 0xffffff802780a28f, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000001000500200, Error code: 0x0000000000000000, Fault CPU: 0x4


Backtrace (CPU 4), Frame : Return Address

0xffffff82108e1b10 : 0xffffff802772ad21

0xffffff82108e1b90 : 0xffffff8027816df2

0xffffff82108e1d50 : 0xffffff8027833ca3

0xffffff82108e1d70 : 0xffffff802780a28f

0xffffff82108e2ee0 : 0xffffff7faad24b26

0xffffff82108e2f20 : 0xffffff7faad14500

0xffffff82108e2fc0 : 0xffffff7faad1ce57

0xffffff82108e3030 : 0xffffff7faad1d35b

0xffffff82108e3160 : 0xffffff7faad22041

0xffffff82108e3200 : 0xffffff7faacedf02

0xffffff82108e32f0 : 0xffffff7faacfcdb2

0xffffff82108e34e0 : 0xffffff7faacf1039

0xffffff82108e3810 : 0xffffff802796e02c

0xffffff82108e38f0 : 0xffffff8027961d96

0xffffff82108e3990 : 0xffffff802794d708

0xffffff82108e3bd0 : 0xffffff802794e2e0

0xffffff82108e3f50 : 0xffffff8027c4b376

0xffffff82108e3fb0 : 0xffffff80278344a6

Kernel Extensions in backtrace:
com.apple.filesystems.smbfs(3.0.2)[CD5CEA75-1160-31C9-BAAA-B1373623BAE3]@0xfffff f7faacd8000->0xffffff7faad30fff
dependency: com.apple.kec.corecrypto(1.0)[1171C0EF-13E2-3B75-B9E7-065FABB9BBF6]@0xffffff7fa 820d000
dependency: com.apple.kext.triggers(1.0)[F36ADAAF-ADCB-3EE7-B040-4B7C45A1CCEB]@0xffffff7fa8 2ad000


BSD process name corresponding to current thread: Finder


Mac OS version:

14F1021


Kernel version:

Darwin Kernel Version 14.5.0: Tue Sep 1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64

Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

Kernel slide:0x0000000027400000

Kernel text base: 0xffffff8027600000

__HIB text base: 0xffffff8027500000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)


System uptime in nanoseconds: 59044068762488

last loaded kext at 3861166622711: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7faada3000, size 69632)

last unloaded kext at 4166545043983: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7faada3000, size 61440)

loaded kexts:

com.paragon-software.filesystems.ntfs 318.3.14

com.microsoft.driver.MicrosoftKeyboardUSB 8.0

com.microsoft.driver.MicrosoftKeyboard 8.0

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.filesystems.smbfs 3.0.2

com.apple.filesystems.udf 2.5

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.19.6

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.kext.AMDFramebuffer 1.3.2

com.apple.driver.AppleIntelHD3000Graphics 10.0.0

com.apple.driver.AppleHDA 272.18.3

com.apple.AMDRadeonX3000 1.3.2

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleMuxControl 3.10.25

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.kext.AMD6000Controller 1.3.2

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMikeyDriver 272.18.3

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18.3

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleGraphicsControl 3.10.25

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.kext.AMDSuppor



Model: MacBookPro8,2, BootROM MBP81.0047.B2A, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x04CD, 0x46412D3133333343392D3847535100000020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x04CD, 0x46412D3133333343392D3847535100000020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: ST9500325ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-8A8, 4.32 GB

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: USB 2.0 Hub [MTT]

USB Device: Hub

USB Device: Hub

USB Device: Ultra Fast Media Reader

USB Device: Wired Keyboard 600

USB Device: USB 2.0 Hub [MTT]

USB Device: Microsoft Basic Optical Mouse v2.0

USB Device: USB2.0 Hub

USB Device: USB PnP Sound Device

USB Device: IR Receiver

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

MacBook Pro, OS X Yosemite (10.10.5), I also have a QNAP NAS connected.

Posted on Jul 31, 2018 7:12 PM

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Can you help? Late 2011 Macbook Pro has started randomly restarting or shutting down

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