Can you help? Late 2011 Macbook Pro has started randomly restarting or shutting down
Hi there! Just wondering if anyone can help. I've got a late 2011 Mac book pro which I use continually for work, which has randomly started restarting. Adobe Illustrator has also starting hanging a lot lately (CS 5 Suite). I'm running OSX Yosemite 10.10.5. I have a QNAP NAS connected via ethernet.
Any help would be really appreciated.
Here's one recent panic report:
Anonymous UUID: | 8BFF7FEA-6F7F-AA1B-A802-D342F0D0CF1A |
Mon Jul 23 17:13:22 2018
*** Panic Report ***
panic(cpu 4 caller 0xffffff8027816df2): Kernel trap at 0xffffff802780a28f, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000001000500200, CR3: 0x00000003b50a0068, CR4: 0x00000000000626e0
RAX: 0xffffff805df85c30, RBX: 0xffffff82108e1eb0, RCX: 0xffffff80525daa78, RDX: 0xffffff805899a968
RSP: 0xffffff82108e1e68, RBP: 0xffffff82108e2ee0, RSI: 0x0000000000000000, RDI: 0x0000001000500200
R8: 0xffffff80595592f0, R9: 0x000000000000000c, R10: 0x00000000000002b8, R11: 0x0000000000000003
R12: 0x0000000000000002, R13: 0x0000000000000000, R14: 0x0000001000500000, R15: 0xffffff82108e26b8
RFL: 0x0000000000010202, RIP: 0xffffff802780a28f, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000001000500200, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff82108e1b10 : 0xffffff802772ad21
0xffffff82108e1b90 : 0xffffff8027816df2
0xffffff82108e1d50 : 0xffffff8027833ca3
0xffffff82108e1d70 : 0xffffff802780a28f
0xffffff82108e2ee0 : 0xffffff7faad24b26
0xffffff82108e2f20 : 0xffffff7faad14500
0xffffff82108e2fc0 : 0xffffff7faad1ce57
0xffffff82108e3030 : 0xffffff7faad1d35b
0xffffff82108e3160 : 0xffffff7faad22041
0xffffff82108e3200 : 0xffffff7faacedf02
0xffffff82108e32f0 : 0xffffff7faacfcdb2
0xffffff82108e34e0 : 0xffffff7faacf1039
0xffffff82108e3810 : 0xffffff802796e02c
0xffffff82108e38f0 : 0xffffff8027961d96
0xffffff82108e3990 : 0xffffff802794d708
0xffffff82108e3bd0 : 0xffffff802794e2e0
0xffffff82108e3f50 : 0xffffff8027c4b376
0xffffff82108e3fb0 : 0xffffff80278344a6
Kernel Extensions in backtrace: |
com.apple.filesystems.smbfs(3.0.2)[CD5CEA75-1160-31C9-BAAA-B1373623BAE3]@0xfffff f7faacd8000->0xffffff7faad30fff |
dependency: com.apple.kec.corecrypto(1.0)[1171C0EF-13E2-3B75-B9E7-065FABB9BBF6]@0xffffff7fa 820d000 |
dependency: com.apple.kext.triggers(1.0)[F36ADAAF-ADCB-3EE7-B040-4B7C45A1CCEB]@0xffffff7fa8 2ad000 |
BSD process name corresponding to current thread: Finder
Mac OS version:
14F1021
Kernel version:
Darwin Kernel Version 14.5.0: Tue Sep 1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64
Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758
Kernel slide: | 0x0000000027400000 |
Kernel text base: 0xffffff8027600000
__HIB text base: 0xffffff8027500000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 59044068762488
last loaded kext at 3861166622711: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7faada3000, size 69632)
last unloaded kext at 4166545043983: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7faada3000, size 61440)
loaded kexts:
com.paragon-software.filesystems.ntfs 318.3.14
com.microsoft.driver.MicrosoftKeyboardUSB 8.0
com.microsoft.driver.MicrosoftKeyboard 8.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 3.0.2
com.apple.filesystems.udf 2.5
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.19.6
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.3.2
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleHDA 272.18.3
com.apple.AMDRadeonX3000 1.3.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleMuxControl 3.10.25
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.kext.AMD6000Controller 1.3.2
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMikeyDriver 272.18.3
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18.3
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAcceleratorFamily2 156.16
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleGraphicsControl 3.10.25
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.kext.AMDSuppor
Model: MacBookPro8,2, BootROM MBP81.0047.B2A, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x04CD, 0x46412D3133333343392D3847535100000020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x04CD, 0x46412D3133333343392D3847535100000020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8, 4.32 GB
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: USB 2.0 Hub [MTT]
USB Device: Hub
USB Device: Hub
USB Device: Ultra Fast Media Reader
USB Device: Wired Keyboard 600
USB Device: USB 2.0 Hub [MTT]
USB Device: Microsoft Basic Optical Mouse v2.0
USB Device: USB2.0 Hub
USB Device: USB PnP Sound Device
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
MacBook Pro, OS X Yosemite (10.10.5), I also have a QNAP NAS connected.