Can't download pre-ordered app

Hello!


Some time ago I pre-ordered app from app store called "Pocket City", witch is released already(i checked on my friends iphone, it shows up as released there, he has the same region as I do).


So while it is released i stll can't download it, it shows up as greyed "Pre-ordered".


What can I do to fix this?


Thank you!

iPhone SE, iOS 12 dev beta 5

Posted on Jul 31, 2018 11:47 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2018 12:16 AM

Yeah, it is paid.


I think i figured out. What i did is I searched my mail for receipt for the game purchase, witch i did not find, but found an email from Apple saing that app is available to download and i need to click to link provided in the email, witch redirected me to the Apple store(not app store), then charged me for 1euro(immediately refunding it after), and downloaded the game.


So yeah, kinda makes sense, but not obvious, at least to me.


Thank you.

2 replies
Question marked as Top-ranking reply

Aug 1, 2018 12:16 AM in response to King_Penguin

Yeah, it is paid.


I think i figured out. What i did is I searched my mail for receipt for the game purchase, witch i did not find, but found an email from Apple saing that app is available to download and i need to click to link provided in the email, witch redirected me to the Apple store(not app store), then charged me for 1euro(immediately refunding it after), and downloaded the game.


So yeah, kinda makes sense, but not obvious, at least to me.


Thank you.

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Can't download pre-ordered app

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