Photos Library Update Stalling (external drive)

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Level 1

8 points

Photos Library Update Stalling (external drive)

I have a Macbook Pro. Recently updated to High Sierra. Version 10.13.6

Problem opening Photos App. It gets stuck on Updating Library at 27% complete (waited for 5hrs) and have tried launching 3 times.

My Iphotos library is located on an external flash drive card.

I don't use Icloud. I use CrashPlan to back up the iphoto library on the flash drive.

I have tried stopping the back up from running when trying to launch Photos, which didn't work.

This could be where the issue is, but I have no idea how to resolve this. Your help would be much appreciated.

Thanks

Roseinnes

MacBook Pro with Retina display, iOS 11.4.1

Posted on Aug 2, 2018 7:44 AM

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Answer 1

léonie

Level 10

200,843 points

Aug 3, 2018 6:16 AM in response to roseinnes

Apple advises against using a flash drive for a Photos Library, see:

Move your Photos library to save space on your Mac - Apple Support

To prevent data loss, Apple doesn't recommend storing photo libraries on external storage devices like SD cards and USB flash drives, or drives that are shared on a network.

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Answer 2

LarryHN

Level 10

106,142 points

Aug 3, 2018 1:44 AM in response to roseinnes

what is the format of the external drive and how is it connected? It must meet these requirements to use with Photos - Where is it safe to store a Photos Library? Requirements for the external drive

and you need a local backup using TimeMachine or other local backup software - every test of CrashPlan and of all other cloud based backups has failed so you may not have any backup at all

and flash drives are not a smart place to have your Photos library - they are easily damaged or lost and have relative short lives -- your library should be on your internal drive or an external drive meeting the above requirements

LN

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Answer 3

roseinnes Author

Level 1

8 points

Aug 3, 2018 1:47 AM in response to LarryHN

Thanks Larry. The flash drive is in a slot port, it's been working fine for years with Iphoto. But rebuilding the library in Photo, is likely to be the reason, it's too much for the drive to handle. Thanks for the response.

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Photos Library Update Stalling (external drive)

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