I need to replace my AirPods charging case

I have lost my AirPods charge case and as they were a gift I don’t jave the receipt or serial number....Apple said they can’t help me without either...

Any suggestions as I am not happy.

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Posted on Aug 4, 2018 7:35 AM

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Posted on Aug 4, 2018 7:39 AM

See Replace an AirPod or charging case - Apple Support. You should be able to purchase a case sans AirPods.


tt2

3 replies

Aug 4, 2018 7:58 AM in response to aatish137

Hmm, it does seem to be a bit more tricky doesn't it? I've just had an online chat via that link I posted earlier. Apparently older units have the serial number written in tiny writing on the left AirPod, otherwise if you can charge them with another case (assuming they are flat) and connect them to your phone the serial number can be read from Settings > General > About > AirPods.


tt2

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I need to replace my AirPods charging case

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