Loaner phone damage

Sorry for that,

Please refer here : iPhone Loan Agreements

**ps: "5. Safeguarding. You must take reasonable and prudent precautions to protect the Loaner Phone against damage, loss, or abuse while in your care, custody, and control. If the Loaner Phone is lost, stolen or damaged, you must notify Apple immediately. Only Apple may service the Loaner Phone. You may be held responsible for repair or replacement costs if the Loaner Phone is lost, damaged, or stolen while on loan."

Hope this helps.

Good Luck.

HHHolmes_94 wrote:

Well since there is already a crack on the screen.

It needs to be repaired by going to your local Apple Store.

Take note that here are the prices : iPhone Service Pricing - Apple Support

But if its still under warranty then it will be cheaper.

Good Luck.

Note that the OP stated that this is a loaner phone. There is no warranty involved on a loaner.

GB

You are going to have to contact Apple to find out the answer to that. Call the store that provided the loaner phone to you, or contact Apple Support if it was sent to you.

We are just users like you so we have no special insight into what Apple might do in this situation.

Best,

GB

Well since there is already a crack on the screen.

It needs to be repaired by going to your local Apple Store.

Take note that here are the prices : iPhone Service Pricing - Apple Support

But if its still under warranty then it will be cheaper.

Good Luck.

Hi

Yes you will need to pay for screen replacement.

Cheers

Brian 🇬-1F1E7;

So if you have apple care can it replace the loaner?

No, AppleCare is tied to the device it covers.