User profile for user: kyleblunden
kyleblunden Author
User level: Level 1
4 points

Mid 2010 Mac is running very slow!

Hi all,


This is my first time posting here so please excuse my ignorance if this is the wrong place.


I have a mid 2010 MacBook Pro that has been running incredibly slow. Physically it is in top condition so don't really want to move it on but would like an expert opinion on the below if possible please. My wife is now using it for basic tasks, no photoshop or movie editing and i'd love to make her time with this machine a bit more pleasant.


I have downloaded EtreCheck as per many of the suggestions here. Please find below the report.


Any help would but much appreciated.


EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-08-05 14:34:26

Download EtreCheck from https://etrecheck.com

Runtime: 25:01

Performance: Poor


Problem: Computer is too slow


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.

Corrupt filesystem - This machine shut down due to a corrupt filesystem.

Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.

Vintage hardware - This machine may be considered vintage.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.


Hardware Information:

MacBook Pro (15-inch, Mid 2010) - Vintage!

MacBook Pro Model: MacBookPro6,2

1 2.66 GHz Intel Core i7 (i7) CPU: 2-core

4 GB RAM - Upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1067 ok

BANK 1/DIMM0 - 2 GB DDR3 1067 ok

Battery: Health = Normal - Cycle count = 170


Video Information:

Intel HD Graphics - VRAM: 288 MB

Color LCD 1440 x 900

NVIDIA GeForce GT 330M - VRAM: 512 MB


Drives:

disk0 - TOSHIBA MK5055GSXF 500.11 GB (Mechanical)

Internal SATA 1.5 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 499.25 GB

disk1 - Macintosh HD (Journaled HFS+) 498.88 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


disk2 - Disk Image 187 MB (Disk Image)

External Disk Image

disk2s1 [Partition Map] 32 KB

disk2s2 - G***********e (HFS+) 187 MB


Mounted Volumes:

disk1 - Macintosh HD 498.88 GB (242.63 GB free)

Journaled HFS+

Mount point: /


disk2s2 - G***********e 187 MB

HFS+

Mount point: /private/tmp/KSInstallAction.F8iqKcsOkD/m


Network:

Interface Bluetooth-Modem: Bluetooth DUN 2

Interface en0: Ethernet

Interface en2: HUAWEI Mobile Connect

Interface en5: direct IP

Interface fw0: FireWire

Interface en1: AirPort

802.11 a/b/g/n

One IPv4 address

2 IPv6 addresses

Interface en4: iPhone

Interface en3: Bluetooth PAN

iCloud Quota: 1.44 GB available

iCloud Status: one pending file


System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: About 2 hours

System Load: 1.54 (1 min ago) 1.59 (5 min ago) 1.66 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.sierrawireless.SwitchTool.plist

Executable: /Library/Sierra/SierraDevSupport

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist

Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

Executable: '/Users/***/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' -F -g -n '/Users/***/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' --args -scheduled

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.epson.ews.launcher.plist

Executable: /Applications/Epson Software/Epson Web Support.app/Contents/MacOS/Epson Web Support -NAV:AGNT

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

41 32-bit apps


Kernel Extensions:

/System/Library/Extensions

[Not Loaded] SierraDIPSupport.kext (1.0.0.7)

[Not Loaded] SierraFSRSupport.kext (3.0.0.3)

[Not Loaded] SierraHSRSupport.kext (3.0.0.17 - SDK 10.6)

[Not Loaded] SierraIPDirect.kext (1.1.5)


Startup Items:

HWPortDetect_driver Path: /Library/StartupItems/HWPortDetect_driver


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 168 Apple tasks
[Running] 115 Apple tasks
[Other] 3 Apple tasks


System Launch Daemons:

[Not Loaded] 37 Apple tasks
[Loaded] 177 Apple tasks
[Running] 121 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Running] com.sierrawireless.SwitchTool.plist (? f4fe8c02 - installed 2011-11-17)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-16)
[Loaded] com.epson.ews.launcher.plist (? d9ab2448 - installed 2010-01-07)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16)
[Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2013-05-17)
[Other] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-16)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Loaded] com.rockysandstudio.WUHelper.plist (Rocky Sand Studio Ltd. - installed 2014-03-21)
[Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-06-17)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16)


User Launch Agents:

[Running] com.spotify.webhelper.plist (? 0 - installed 2014-12-31)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-08-05)
[Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2017-02-18)


User Login Items:

CleanMyMac 3 Menu Application (? - installed 2018-06-17)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)


Internet Plug-ins:

AdobeExManDetect: (installed 2014-01-07)

FlashPlayer-10.6: (installed 2017-02-18)

QuickTime Plugin: (installed 2018-08-05)

AdobePDFViewerNPAPI: (installed 2017-02-18)

AdobePDFViewer: (installed 2017-02-18)

Flash Player: (installed 2017-02-18)

AdobeExManCCDetect_x86_64: (installed 2014-01-07)

JavaAppletPlugin: (installed 2013-11-06)

SharePointBrowserPlugin: (installed 2015-11-14)

Unity Web Player: (installed 2011-04-17)

iPhotoPhotocast: (installed 2010-12-06)


3rd Party Preference Panes:

Flash Player (installed 2016-04-16)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
system_profilerApple7
ScreenSaverEngineApple6
WindowServerApple3
kernel_taskApple3
trustd (5)Apple3


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple531 MB
system_profilerApple329 MB
mdworker (11)Apple171 MB
com.apple.WebKit.WebContentApple128 MB
mds_storesApple109 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple275 KB85 KB
apsdApple24 KB23 KB
netbiosdApple28 KB10 KB
kernel_taskApple939 B775 B
rapportdApple736 B760 B


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
hiutil (2)Apple20
CleanMyMac 3 MenuMacPaw Inc.5
WindowServerApple3
sysmondApple0
helpdApple0


Virtual Memory Information:

Available RAM903 MB
Free RAM122 MB
Used RAM3.12 GB
Cached files781 MB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
iTunes12.82018-07-11
Gatekeeper Configuration Data1492018-08-02
Evernote7.2.32018-08-05


Diagnostics Information (past 7 days):

2018-08-05 12:01:15 Last Shutdown Cause: -60 - Corrupt filesystem


2018-07-30 14:52:07 Google Chrome.app CPU

/Applications/Google Chrome.app



End of report

MacBook Pro, macOS High Sierra (10.13.6)

Posted on Aug 4, 2018 10:34 PM

Reply

Similar questions

1 reply
User profile for user: Kappy
Kappy
User level: Level 10
362,007 points

Aug 4, 2018 10:50 PM in response to kyleblunden

A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac’s PRAM and NVRAM
  4. Reset the System Management Controller (SMC)
  5. Reset your Startup Disk and Sound preferences.
  6. Start the computer in Safe Mode. Test in safe mode to see if the problem persists, then restart normally. Also, see Use safe mode to isolate issues with your Mac - Apple Support and Playing Safe- what does Safe mode do?.
  7. Use Apple Hardware Test to see if there is any hardware malfunction. How to invoke and interpret the Apple hardware tests - CNET.
  8. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  9. Repair permissions on the Home folder: Resolve issues caused by changing the permissions of items in your home folder.
  10. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  11. Download and install the OS X El Capitan 10.11.6 Combo Update or 10.12.6 Combo Update or Download macOS High Sierra 10.13.6 Combo Update as needed.
  12. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  13. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Reinstall OS X and click on the Continue button.

14. If none of the above helps then see How to Downgrade macOS High Sierra and macOS Reversion- How to Downgrade from High Sierra.

15. If you get here without success then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

The model you have suffers from the discrete GPU failing. Download gfxCardStatus 2.3 and use it to disable the discrete GPU. This is a temporary workaround until you get the motherboard replaced.


The above link will not work under Sierra in which case you should try using gfxCardStatus.app.zip.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mid 2010 Mac is running very slow!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up