Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my clock not showing when wrist is turned and what are the two masks above the 12 on the clock

Watch is not displaying clock or anything when I turn my wrist. noticed two masks above the 12 on the classic clock face. Help please.

Apple Watch Series 3

Posted on Aug 7, 2018 1:40 AM

Reply
Question marked as Best reply

Posted on Aug 7, 2018 2:01 AM

Hello.

Can you please tell more about the masks? What exactly do you see?

To resolve issues with turning wrist and not showing time, let's go through these steps:

1. Make sure your iPhone and Apple Watch are updated to the latest OS

2. Check your Settings. On your iPhone, in the Watch app, go to My Watch (tab) > General > Wake Screen > check that Wake Screen on Wrist Raise is turned on.

3. Check that Theatre Mode is not enabled on your Apple Watch in the Control Center

4. Make sure Wrist Detection is turned on in the Watch app


If these steps didn't help, just restart your Watch and iPhone.

If the restart didn't help, unpair and re-pair you Watch from the Watch app in your iPhone.

Here are some guides for this:

Unpair your Apple Watch and iPhone - Apple Support

Set up your Apple Watch - Apple Support

Re-pairing restore your Watch from the backup.

If after all of these manipulations you still have issues, try to unpair and then set them as new.

Hope it helps. Good luck!

3 replies
Question marked as Best reply

Aug 7, 2018 2:01 AM in response to Tintiah789

Hello.

Can you please tell more about the masks? What exactly do you see?

To resolve issues with turning wrist and not showing time, let's go through these steps:

1. Make sure your iPhone and Apple Watch are updated to the latest OS

2. Check your Settings. On your iPhone, in the Watch app, go to My Watch (tab) > General > Wake Screen > check that Wake Screen on Wrist Raise is turned on.

3. Check that Theatre Mode is not enabled on your Apple Watch in the Control Center

4. Make sure Wrist Detection is turned on in the Watch app


If these steps didn't help, just restart your Watch and iPhone.

If the restart didn't help, unpair and re-pair you Watch from the Watch app in your iPhone.

Here are some guides for this:

Unpair your Apple Watch and iPhone - Apple Support

Set up your Apple Watch - Apple Support

Re-pairing restore your Watch from the backup.

If after all of these manipulations you still have issues, try to unpair and then set them as new.

Hope it helps. Good luck!

Why is my clock not showing when wrist is turned and what are the two masks above the 12 on the clock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.