My iPhone 7 camera stopped working and shows black screen , however reverse selfie mode is ok. How can I fix this?
Camera showing black screen, however, it works in reverse mode.
Question marked as
User profile for user:
Leanne_68
User level:
Community Specialist
Hello dorafrombanstead,
Thank you for using Apple Support Communities. It's my understanding that your iPhone 7 camera is showing a black screen. You've come to the right place! I've got a few steps that can help with this issue.
Have a great day!
Thank you for using Apple Support Communities. It's my understanding that your iPhone 7 camera is showing a black screen. You've come to the right place! I've got a few steps that can help with this issue.
Get help with the camera on your iPhone, iPad, or iPod touch
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping
. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Have a great day!