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Level 1

8 points

Unable to add payment details.

App store saying payment method is invalid. Was using the card as normal and even completed a purchase just 2 days back. Now unable to enter details and unable to update apps. No pending bills or renewed subscriptions. Also unable to update apps as it keeps asking to enter billing info before proceeding? How to proceed?

iPad Pro 10.5-inch, Wi-Fi, iOS 11.4.1

Posted on Aug 8, 2018 1:01 PM

Best reply

Eric Root

Level 10

684,045 points

Posted on Aug 8, 2018 1:23 PM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Unable to add payment details.

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