Can’t download free apps, Billing problem issue persists

Every time I try to download a free app, Issue of Billing problem with previous purchase persist.

Posted on Aug 9, 2018 4:52 AM

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Question marked as Top-ranking reply

Posted on Aug 9, 2018 5:06 AM

Follow the steps provided in this support guide:

If your payment method is declined, or you have a billing issue in the App Store or iTunes Store - Apple Support


If you get no help, contact iTunes Store Support and explain your problem. Fill out and send this form:

iTunes Store - Contact Us - Apple Support


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Aug 9, 2018 5:06 AM in response to rajwinderfrommalerkotla

Follow the steps provided in this support guide:

If your payment method is declined, or you have a billing issue in the App Store or iTunes Store - Apple Support


If you get no help, contact iTunes Store Support and explain your problem. Fill out and send this form:

iTunes Store - Contact Us - Apple Support


Regards

Giulio

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Can’t download free apps, Billing problem issue persists

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