I accidentally marked someone as junk mail. How do I reverse it? Thank you!

When you mark an email as junk it is moved to the Junk email folder. Simply click on the Junk folder, select the email you marked as junk and click the Not Junk. The caveat here is that if you emptied your Junk folder that email is deleted immediately and cannot be restored.

Identify and filter junk mail in iCloud - Apple Support

I'm assuming that you are solely using your iCloud email account to receive these emails. If so, the other place to look is to log into iCloud.com with your Apple ID. Then run the Mail app there.

In the lower-left corner, you should find a little "gear" icon. Click on that, and then, click on "Rules." Here you can check to see if any rules have been created.

I have a rule moving a person's emails into a specific folder. This person is also in my contacts list, and my junk filter says if someone is in my contact list, don't put into junk folder. However, his mail is going into the junk folder. I have repeatedly told Mail that this person's email is not junk and still it continues.Any tips? (I've been using Mac since 1988.)

Another recent problem is that my outbound email is ending up in my recipient's email. I have no idea how to fix, and most searches are for the reverse. Love some help with this!! :-)

Although the issue you are posting about is somewhat similar to the one being discussed with the OP, the solution may require a different approach. To not detract from the OP getting the assistance they need, I suggest that you start a new post to make sure it gets the attention it deserves. Thx!

If you would post a screen shot of the rule, someone may be able to suggest a way ti improve it.

Another recent problem is that my outbound email is ending up in my recipient's email.

Can you provide more information about the above? What do you mean by my outbound email is ending up in my recipient's email. Are the emails not sending?

Hi Eric, thanks for responding.

I have had my mac.com email for about 25 years (or whenever they first started). Sometime during the last month, people tell me that the emails I'm sending are landing in their junk folders. I have to call and check for business emails, and ask them to look in their spam or junk folder, and they find the email I sent them in one of those folders.

I realized that my BCCs to myself were landing in my junk folder. I have reset my junk filtering, and stopped it from happening on my computer. But I can't change what's happening to all my friends, and new contacts.

It's almost as if my email has been flagged by some Internet database as a "bad" email.

Any suggestions are welcome.

Penny

You are welcome. Your recipients may need to reset the Junk Mail filter in their email program. They also might try creating a rule that moves emails from you to their inbox. They can also go to their email provider's web site and see if there is a setting there that may be causing the emails to be marked as junk.

Eric, thanks for the quick response!

Most of the people who are receiving my emails are Windows users. Not sure how to tutor them about their junk mail filtering. And I communicate with too many people to want to teach each one how to change something on their computer so they can get my emails.

More to the point, though, I am on the Board of Directors of my condo. I recently had to communicate with the county regarding some permits. My emails kept going into her spam folder, causing delays.

In another instance, I requested a quote from an engineering firm. Fortunately they called to follow-up, asking where my request was. I had sent it and it also went into their junk folder. Three days lost.

I think there may be something in the header data that is flagging my email.

Is the same sender or senders being moved to the Junk Folder automatically? If so, you may want to verify that you don't have email rules configured to do so.

Mail > Preferences > Rules

You are welcome. I don't no enough about Windows software to make any specific suggestions.