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iPhone 5s camera not working

Have an iPhone 5s, my camera has stopped working. When opening my camera/Snapchat I’m given a black screen.

i tried FaceTime which shows the front facing screen as working but when I go to flip it to the other it freezes.


I’m on the latest version of iOS, any ideas?

Posted on Aug 11, 2018 3:38 AM

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Posted on Aug 11, 2018 4:45 AM

Read this support guide:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support


If you get no help, have your device inspected at your most convenient Apple Store or Authorized Service Provider. They will give all the available options: Apple - Find Locations - Location Selector


Regards

Giulio

1 reply
Question marked as Best reply

Aug 11, 2018 4:45 AM in response to MrSupernoober

Read this support guide:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support


If you get no help, have your device inspected at your most convenient Apple Store or Authorized Service Provider. They will give all the available options: Apple - Find Locations - Location Selector


Regards

Giulio

iPhone 5s camera not working

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