I'm the victim of a scam & my MacBook Pro has been compromised. How do I fix this?

how to fix compromised macbookpro

MacBook Pro, iOS 11.4.1, computer compromised

Posted on Aug 11, 2018 10:29 AM

Top-ranking reply

macjack

Level 10

111,352 points

Posted on Aug 11, 2018 10:45 AM

Change your Apple ID and all passwords. Erase you hard drive and reinstall Mac OS, only restore your own files. Change your Apple ID and passwords. Notify your financial institution that your information may have been compromised.

View in context

Similar questions

3 replies

Top-ranking reply

macjack

Level 10

111,352 points

Aug 11, 2018 10:45 AM in response to kayfromswarthmore

Aug 11, 2018 10:46 AM in response to macjack

Thanks for the answer. Will go to work on this.

macjack

Level 10

111,352 points

Aug 11, 2018 10:48 AM in response to kayfromswarthmore

You're welcome, good luck with it. If you have any questions post back.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to fix compromised macbookpro

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up