I can not hear anyone talking when they call me

I can no longer hear when someone calls me on my watch I can answer it but can’t hear them

Apple Watch Series 2

Posted on Aug 12, 2018 8:47 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Aug 12, 2018 10:54 AM

Hello.

First, make sure your Apple Watch and iPhone are up to date with the latest software. If not, update.

Update your Apple Watch - Apple Support

Update your iPhone, iPad, or iPod touch - Apple Support


Check out if the Volume level is set to maximum.


Then you may also need to clean your Watch.

Cleaning your Apple Watch - Apple Support


If still no luck restart both your iPhone and your Apple Watch, turning both devices off together, then restarting your iPhone first

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Aug 12, 2018 10:54 AM in response to Katie_gorman88

Hello.

First, make sure your Apple Watch and iPhone are up to date with the latest software. If not, update.

Update your Apple Watch - Apple Support

Update your iPhone, iPad, or iPod touch - Apple Support


Check out if the Volume level is set to maximum.


Then you may also need to clean your Watch.

Cleaning your Apple Watch - Apple Support


If still no luck restart both your iPhone and your Apple Watch, turning both devices off together, then restarting your iPhone first

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can not hear anyone talking when they call me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.