Finder not responding. Tried safe start. Not working. Any idea?

iMac Shut down part way thru system upgrade. On startup my screen opens but dialog box appears “Finder not responding”. Tried safe start without success. Can anyone help?

Posted on Aug 12, 2018 10:05 PM

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Question marked as Top-ranking reply

Posted on Aug 12, 2018 10:38 PM

Reinstall El Capitan or Later Without Erasing Drive


Please be sure you back up.


  1. Restart the computer. Immediately after the chime hold down the Command and R keys until the Utility Menu appears.
  2. Select Disk Utility and click on the Continue button.
  3. Select the indented (usually, Macintosh HD) volume entry from the side list.
  4. Click on the First Aid icon in the toolbar. Wait until the Done button activates, then click on it.
  5. Quit Disk Utility and return to the Utility Menu.
  6. Select Reinstall OS X and click on the Continue button.


Also, see this User Tip: Basic Steps for Upgrading OS X.

3 replies
Question marked as Top-ranking reply

Aug 12, 2018 10:38 PM in response to Brokebone

Reinstall El Capitan or Later Without Erasing Drive


Please be sure you back up.


  1. Restart the computer. Immediately after the chime hold down the Command and R keys until the Utility Menu appears.
  2. Select Disk Utility and click on the Continue button.
  3. Select the indented (usually, Macintosh HD) volume entry from the side list.
  4. Click on the First Aid icon in the toolbar. Wait until the Done button activates, then click on it.
  5. Quit Disk Utility and return to the Utility Menu.
  6. Select Reinstall OS X and click on the Continue button.


Also, see this User Tip: Basic Steps for Upgrading OS X.

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Finder not responding. Tried safe start. Not working. Any idea?

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