iPad Pro Not Charging to 100%

Question

iPad Pro Not Charging to 100%

Has anyone had success solving this problem? My iPad Pro (bought October 2017) always stops charging at 95%. My Facts:

- IPad Pro 10.5 256GB (WiFi only)

- iOS 11.4.1 (latest as of this post, August 2018)

- Tried 5 separate chargers

- Tried at least 8 separate charge cables

- Plugged in for 8-plus hours each time

- Tried various combinations of rebooting, closing all applications, airplane mode, and location services.

- Done a factory reset and restore (one-time only), may try this again.

Any other options are appreciated before I head to an Apple store? It’s not a huge problem and hardly justifies the visit, I just don’t want it to turn into a longer-term battery issue after warranty.

iPad Pro Wi-Fi, iOS 11.4.1

Posted on Aug 13, 2018 7:43 AM

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Answer 1

Aug 13, 2018 7:49 AM in response to scott from west jordan

It's probably not the answer but, have you tried cleaning out the charging port? Use a bright light, a magnifier if you have one and something non-conductive like a toothpick.

You might also try recalibrating the battery sensor. It's not something generally necessary but, it won't hurt. Let the iPad drain until it shuts itself off. Charge it completely. Repeat two more times.

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Answer 2

Aug 20, 2018 10:38 AM in response to scott from west jordan

Update: I can get it to charge to 100%, with workaround, but still not sure the cause. Here’s what I did, if this is helpful to others:

- I restored to factory (again). This time I waited to restore from backup and noticed it charged to 100%

- I then restored my backup and the iPad again failed to charge past 95%. This means some apps were stopping it from reaching full, but I couldn’t figure out which (even with them all closed it wouldn’t charge to full, so just having them on the iPad seemed to be an issue).

- Thinking the iOS may have some part I signed up for iOS 12 beta and installed. The iPad then charged to 100%, with all of my apps and configuration, but just once. After that it would only charge to 96% (1% more than iOS 11, go figure).

- I have now figured out that if I want to charge to 100%, after it’s stuck on 96%, I can just restart the iPad and leave it on the lock-screen and it’ll finish charging to 100%. So that’s what I do now.

FYI, I suspect this workaround would have worked on iOS 11 as well so I don’t think installing the Beta is necessary.

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Answer 3

Aug 20, 2018 11:08 AM in response to scott from west jordan

It does sound as if there is something corrupted in your back up. On the other hand, the battery meter is not so precise that 5 or 6 percentage points is really a huge difference. I'm glad you found a work around. If it were me, I wouldn't bother.

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iPad Pro Not Charging to 100%

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