Apple music email verification

I have been receiving a prompt for the last 2 weeks when I sign in to apple music to verify my school email address. Yet, every time I click the link it does not redirect me to the page it says it will. Any suggestions?

iPhone 8

Posted on Aug 13, 2018 9:40 PM

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Question marked as Top-ranking reply

Posted on Aug 14, 2018 11:59 AM

Hi Joshua,

Welcome to Apple Support Communities! I see you're receiving a prompt to re-validate your student status for an Apple Music Student subscription, however, you're encountering an issue with the verification process. I would be happy to help point you towards a resolution.

If you are currently trying to verify your eligibly through the Music app, try verifying through the Settings on your iPhone instead:

Get an Apple Music Student subscription - Apple Support

Specifically, follow the steps in this section:

You can also verify your student status at any time through Settings on your iOS device:

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Tap your Apple ID, then tap View Apple ID. You might need to authenticate your Apple ID.
  3. Tap Subscriptions. If you have more than one subscription, tap Apple Music Membership.
  4. Tap "Verify your student status." You'll be redirected to a website at which you'll confirm your student status with UNiDAYS, a student verification service.
    User uploaded file
  5. Follow the prompts to verify your eligibility. If the verification is successful, you'll automatically return to Apple Music and continue your Apple Music Student subscription.



If you are not able to verify your eligibility using either method, contact UNiDAYS using the link at the bottom of that page.

Cheers!

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1 reply
Question marked as Top-ranking reply

Aug 14, 2018 11:59 AM in response to joshuafromcudahy

Hi Joshua,

Welcome to Apple Support Communities! I see you're receiving a prompt to re-validate your student status for an Apple Music Student subscription, however, you're encountering an issue with the verification process. I would be happy to help point you towards a resolution.

If you are currently trying to verify your eligibly through the Music app, try verifying through the Settings on your iPhone instead:

Get an Apple Music Student subscription - Apple Support

Specifically, follow the steps in this section:

You can also verify your student status at any time through Settings on your iOS device:

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Tap your Apple ID, then tap View Apple ID. You might need to authenticate your Apple ID.
  3. Tap Subscriptions. If you have more than one subscription, tap Apple Music Membership.
  4. Tap "Verify your student status." You'll be redirected to a website at which you'll confirm your student status with UNiDAYS, a student verification service.
    User uploaded file
  5. Follow the prompts to verify your eligibility. If the verification is successful, you'll automatically return to Apple Music and continue your Apple Music Student subscription.



If you are not able to verify your eligibility using either method, contact UNiDAYS using the link at the bottom of that page.

Cheers!

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Apple music email verification

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