Email Scam from ***@appleid.com

Dear, Apple. I recently received two emails from ***@appleid.com in regards to invoices. I haven't purchased anything from the app store. I check my Apple ID, they are all free purchases. What should I do?

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Posted on Aug 13, 2018 11:45 PM

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Posted on Aug 13, 2018 11:47 PM

Dear, Apple.

You are not talking to Apple nor iTunes Support on here, we are fellow users and these are user forums.


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

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Question marked as Top-ranking reply

Aug 13, 2018 11:47 PM in response to KTfromSpencer

Dear, Apple.

You are not talking to Apple nor iTunes Support on here, we are fellow users and these are user forums.


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Aug 14, 2018 7:00 AM in response to KTfromSpencer

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

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Email Scam from ***@appleid.com

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