macbook pro 13" 2018 random freeze

My Macbook froze almost 3 times in the same day, I have the 2018 Macbook Pro and I just starting facing these random crashes only a few weeks ago.

I can confirm this issue with 15 inch MBP 2018.

Apple care employees are acting dumb, as if they aren’t aware of this. He proposed a solution but it dosent work. He is so dumb He actually made me throw my phone at the floor.

I have exactly the same issue. It's my 2nd week of using new MacBook Pro 13 2018, but it has frozen once for no obvious reason.

Same is happening here

do you still have this problem ? I have the same problem too with the new macbook pro touchbar...please, let me know

you solved? I have the same problem

Yes, I still have this problem and wait answer from support

I was 2 hours with the support today and nothing.... they think that start with safe mode helps.... -_-

I’m having the same problem but I’ve had mine 2 months and just realized it’s been 60 days so I can’t add the apple care I planned. What are you guys doing? Are you taking them in?

Mine just started doing the same. For now only when running in Battery mode. All I had open was safari.

Had it for 6 months now and it’s never done it before. This is quite worrying.

I, too have the MacBook Pro 13" and have also been having intermittent freezes, sometimes multiple times per day. I am on a high level Tech support at this time and they seem to know there is a problem... just not what to do about it yet. My computer is 4 weeks old and is causing me much grief ! Problem appears quite a bit during iMail which also seems to have a lot of issues.... quitting unexpectedly, not recognizing addresses, freezing during writing. But the freeze can happen anytime. I have no peripherals attached and it doesn't seem to matter if I plug in a time machine backup or not. It also can not be reproduced for tech support as one never knows when or where it will happen.

This MacBook is a mess! I've been told by Tech support to wait for an update that is being rolled out soon. I'm hoping that the problems will be fixed.... if you are thinking about buying this computer, wait a bit until this is resolved!

Sorry, I should have mentioned. The current OS is Mojave and the processor is an i5. I contacted support today and they said it is probably not a permanent issue. I made reference to the posts here. I was told to do smc and pram reset and to look if the issue occurs again. In addition, I had some issues with FaceTime today. The camera repeatively turned off during a conversation and I had to restart the application in order to be able to switch it back on.

So, unfortunately, this is STILL happening on my 2018 MBP (I posted my initial problem many weeks ago). I talked extensively with Apple's team about the issue several weeks ago and sent them system diagnoses files on several occasions. I thought that after the latest software update the problem would be fixed, but after working fine for about two weeks my computer froze again this morning while doing simple web browsing. Very disappointing in in Apple's clear lack of quality for this product.

Update on my NEW 1 month old 2018 macbook pro 13" touchbar 500GB.

Had a similar problem. It freezes coming from sleep mode, or using excel, mail, word, safari, chrome. It freezes for about 1 minutes then it snaps out of it.

Apple support asked me to do several things over a span of 2 weeks.

Reset NVRAM

Reset PRAM

Run Safe Mode

Reinstall macOS Mojave from macOS Recovery

After each step, my macbook still freezes, around 5-8 times a day. I'm now running my macbook with 2nd time re-installed Mojave. The freezing is still there.

I hope Apple comes up with a real fix. very frustrating.