Time Machine backup fail

Hi people,


My second post here after 15 years as a Mac user so apologies if this is old hat.

I just bought a brand new Seagate 2TB HD solely for Time Machine backups. After reformatting the HD for Mac and setting up the backup without issue, it has failed to complete even the first backup. Subsequent attempts, repairs and restarts have also failed.

I appreciate the first backup can be huge so I've unchecked stuff like my music library and other mammoth folders.


This is what Time Machine says:


Time Machine couldn’t complete the backup to “Seagate 2TB Backup Plus”.


An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk.


This is what I'm getting on my system.log file:


Aug 16 11:51:37 Andys-iMac-2 com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit

Aug 16 11:51:54 Andys-iMac-2 com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.system): Service sets EnableTransactions=false and EnablePressuredExit=true, which makes no sense. Enabling Transactions.

Aug 16 11:51:54 Andys-iMac-2 com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.system): com.apple.backupd-auto: EnablePressuredExit is not compatible with KeepAlive=true. Ignoring EnablePressuredExit.

Aug 16 11:51:54 Andys-iMac-2 com.apple.xpc.launchd[1] (com.apple.backupd-helper.status): The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

Aug 16 11:51:54 Andys-iMac-2 com.apple.xpc.launchd[1] (com.apple.backupd-auto): This service is defined to be constantly running and is inherently inefficient.

Aug 16 11:51:56 Andys-iMac-2 com.apple.xpc.launchd[1] (com.apple.quicklook[5073]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook


Running Sierra 10.12.6 on a 2014 3.5 Ghz Intel iMac.


Many thanks in advance,


Andy

iMac, Mac OS X (10.4.11)

Posted on Aug 16, 2018 4:31 AM

Reply

Similar questions

5 replies

Aug 16, 2018 9:54 AM in response to Andy Morten

Andy,


It is difficult to say what the issue is. Can you confirm the EHD is formatted as Mac OS Extended (Journaled)?


If it is and TM is having a problem, then you may have a bad EHD. However there also may be other issues going on with your system. Please do the following:


Please post an EtreCheckreport of your system. We can then look for obvious issues. Please click the link for the free version, download the app and run the report. Once you have the report, please copy and paste it as your reply to this post.

If you would like more info on what EtreCheck is, simply click the link and you will find a description of the app.

Aug 20, 2018 12:46 PM in response to rkaufmann87

Thanks. Not familiar with this utility at all and certainly not about to pay for it (it's already telling me I have adware when my adware security software says I don't and that my TM backup isn't configured. Hmmm...) so I hope this cut and paste will suffice for now.


Andy


EtreCheck version:4.3.6 (4D041)

Report generated:2018-08-20 20:43:22

Download EtreCheck from https://etrecheck.com

Runtime:2:31

Performance:Excellent


Problem:Other problem

Description:

Time Machine backup fail


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup- Time Machine backup not found.

Adware- Adware detected.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Modified sudoers file- The sudoers file has been modified. This is unusual and is sometimes evidence of malware.

Clean up- There are orphan files that could be removed.

Unsigned files- There are unsigned software file installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (Retina 5K, 27-inch, 2014 - 2015)

iMac Model: iMac15,1

1 3.5 GHz Intel Core i5 (i5-4690) CPU: 4-core

8 GB RAM -Upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM1 - Empty


Video Information:

AMD Radeon R9 M290X - VRAM: 2048 MB

iMac 5120 x 2880


Drives:

disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 120.99 GB

disk2 - M************1 (Journaled HFS+) [Fusion Drive] 557.00 GB

disk0s3 - B*******X (Journaled HFS+) [Recovery] 134 MB


disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 441.87 GB

disk2 - M************1 (Journaled HFS+) [Fusion Drive] 557.00 GB

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk1s4 - B******P (Journaled HFS+) 556.83 GB

disk1s5 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


disk3 - Seagate BUP Slim BK 2.00 TB

External USB 5 Gbit/s

disk3s1 - S*********************s (Journaled HFS+) 2.00 TB


disk4 - Western Digital Passport X 107D 2.00 TB

External USB 5 Gbit/s

disk4s1 - X (MS-DOS FAT32) 2.00 TB


disk5 - USB 2.0 Storage Device 320.07 GB

External USB 480 Mbit/s

disk5s1 [Partition Map] 32 KB

disk5s3 - W********e (Journaled HFS+) 319.94 GB


disk7 - Disk Image 37 MB (Disk Image)

External Disk Image

disk7s1 [Partition Map] 32 KB

disk7s2 - S***m (HFS+) 37 MB


Mounted Volumes:

disk1s4 - B******P 556.83 GB (418.48 GB free)

Journaled HFS+

Mount point: /Volumes/B******P


disk2 - M************1 [Fusion Drive] 557.00 GB (300.84 GB free)

Journaled HFS+

Mount point: /


disk3s1 - S*********************s 2.00 TB (1.32 TB free)

Journaled HFS+

Mount point: /Volumes/S*********************s


disk4s1 - X 2.00 TB (847.48 GB free)

MS-DOS FAT32

Mount point: /Volumes/X


disk5s3 - W********e 319.94 GB (30.60 GB free)

Journaled HFS+

Mount point: /Volumes/W********e


disk7s2 - S***m 37 MB (28 MB free)

HFS+

Mount point: /Volumes/S***m


Network:

Interface en0: Ethernet

Interface en5: iPhone

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

Interface bridge0: Thunderbolt Bridge 2

iCloud Quota: 178.32 GB available


System Software:

macOS Sierra 10.12.6 (16G1408)

Time since boot: About 4 days

System Load: 1.71 (1 min ago) 1.74 (5 min ago) 1.65 (15 min ago)


Configuration Files:

File /etc/sudoers size: Found 2333 B but expected 1563 B

/etc/hosts - Count: 71


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Adware:

Launchd: /Library/LaunchDaemons/com.MacUpdater.agent.plist

Reason: Adware name match

Executable: /Applications/MacUpdater/MacUpdater -guid 16154412825802312 -source pic-1633


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.digidesign.elevenrack.helper.plist

Executable: /Library/PreferencePanes/Digidesign Eleven Rack.prefPane/Contents/Resources/LaunchdDaemon start

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.paragon-software.NTFS.fsnotify.agent.plist

Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-so ftware.NTFS.fsnotify.agent.app/Contents/MacOS/com.paragon-software.NTFS.fsnotify .agent

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist

Executable: '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' -F -g -n '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' --args -scheduled

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist

Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.digidesign.fwfamily.helper.plist

Executable: /Library/Application Support/Digidesign/FireWire/DigidesignFireWireHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.paragon-software.NTFS.fsnotify.daemon.plist

Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-so ftware.NTFS.fsnotify.daemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist

Executable: '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' -F -g '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' --args -watchTrash

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/PACESupport.plist

Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

Executable: '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' -F -g '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' --args -watchDiskSpace

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

54 32-bit apps


Kernel Extensions:

/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (2.0)


/Library/Extensions

[Not Loaded] Dropbox.kext (Dropbox, Inc., 1.7.9 - SDK 10.11)

[Loaded] ufsd_NTFS.kext (Paragon Software GmbH, 14.2.288 - SDK 10.5)


/System/Library/Extensions

[Not Loaded] DigidesignFireWireAudio.kext (8.0.3)

[Loaded] DigiDal.kext (8.0.3)

[Not Loaded] DigidesignMbox2Boot.kext (10.3.5.211 - SDK 10.6)

[Not Loaded] DigidesignMbox2.kext (10.3.5.211 - SDK 10.6)

[Not Loaded] DigidesignElevenRack.kext (Digidesign Eleven Rack 1.0.1)

[Not Loaded] CDSDAudioCaptureSupport.kext (1.5)

[Not Loaded] PACESupportFamily.kext (5.7)

[Not Loaded] Seagate Storage Driver.kext (5.2.6 (26**3) - SDK 10.4)


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[Not Loaded] PACESupportLeopard.kext (5.7)

[Not Loaded] PACESupportPanther.kext (5.7)

[Not Loaded] PACESupportSnowLeopard.kext (5.7)

[Not Loaded] PACESupportTiger.kext (5.7)


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[Not Loaded] SeagateLeafPowSecDriver_10_4.kext (5.2.6 (26**3) - SDK 10.4)

[Not Loaded] SeagateLeafPowSecDriver_10_5.kext (5.2.6 (26**3) - SDK 10.5)

[Not Loaded] SeagateDriveIcons.kext (5.2.6 (26**3) - SDK 10.4)


Startup Items:

Digidesign Mbox 2 Path: /Library/StartupItems/Digidesign Mbox 2

DigidesignLoader Path: /Library/StartupItems/DigidesignLoader

PACESupport Path: /Library/StartupItems/PACESupport


System Launch Agents:

[Not Loaded]7 Apple tasks
[Loaded]162 Apple tasks
[Running]85 Apple tasks
[Killed]32 Apple tasks


System Launch Daemons:

[Not Loaded]38 Apple tasks
[Loaded]161 Apple tasks
[Running]93 Apple tasks
[Killed]27 Apple tasks
[Other]2 Apple tasks


Launch Agents:

[Other]com.extensis.FMCore.plist (? b4a7c675 - installed 2014-11-05)
[Running]com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-07-10)
[Loaded]com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-07-19)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-05-20)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.oracle.java.Java-Updater.plist (? d4aeb525 - installed 2015-02-11)
[Other]com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-05-10)
[Loaded]com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-08-29)
[Running]com.paragon-software.NTFS.fsnotify.agent.plist (? dcda45f4 - installed 2016-08-29)


Launch Daemons:

[Loaded]com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-05-11)
[Running]com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-05-10)
[Running]com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 - installed 2016-08-29)
[Running]com.digidesign.elevenrack.helper.plist (? 3a415902 - installed 2009-10-16)
[Other]com.MacUpdater.agent.plist (Adware - installed 2016-08-20)
[Loaded]com.oracle.JavaInstallHelper.plist (? aa99a8c9 - installed 2016-02-01)
[Loaded]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-07-19)
[Running]com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-05-10)
[Loaded]com.paragon.NTFS.launch.plist (Apple - installed 2018-05-04)
[Loaded]com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-07-27)
[Loaded]com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-10-20)
[Loaded]com.macpaw.CleanMyMac2.Agent.plist (? f27087f6 - installed 2015-01-01)
[Other]com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-05)
[Loaded]com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-04-23)
[Loaded]com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2015-02-11)
[Loaded]com.quark.QXPHelper.plist (? 97242d76 - installed 2016-07-27)
[Loaded]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.oracle.java.JavaUpdateHelper.plist (? 95986cc6 - installed 2015-03-09)
[Running]com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-05-10)
[Running]com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.quark.quarkupdate.quhelper.plist (? 55f16cb7 - installed 2018-05-11)
[Running]com.digidesign.fwfamily.helper.plist (? 3ed06546 - installed 2009-12-19)
[Loaded]com.linotype.FontExplorerX.securityhelper.plist (? a4b09c2d - installed 2018-05-11)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-04-10)
[Other]PACESupport.plist (? ab6b5614 - installed 2013-09-23)
[Loaded]com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-07-10)


User Launch Agents:

[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Not Loaded]com.linotype.FontFolderProtector.plist (? 0 - installed 2018-08-16)
[Loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-05-10)
[Loaded]com.valvesoftware.steamclean.plist (? 0 - installed 2018-08-20)
[Not Loaded]com.movavi.converteragent.startup.plist (? 0 - installed 2018-06-16)
[Loaded]com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (? 0 - installed 2015-01-24)
[Loaded]com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 0 - installed 2015-01-24)
[Other]com.adobe.ARM.***.plist (? 0 - installed 2012-10-25)
[Loaded]com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? 0 - installed 2015-01-24)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Other]com.seagate.dashboard.plist (? 0 - installed 2015-01-06)


User Login Items:

Steam Application (? - installed 2016-08-23)

(/Applications/Steam.app)

iTunesHelper Application (Apple - installed 2018-07-11)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

FontExplorer X Pro Application (? - installed 2016-09-12)

(/Applications/FontExplorer X Pro.app)

Dropbox Application (Dropbox, Inc. - installed 2018-08-16)

(/Applications/Dropbox.app)

CCC User Agent Application (Bombich Software, Inc. - installed 2018-05-04)

(/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc. - installed 2018-05-11)

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

SpeechSynthesisServer Application (? - installed 2018-07-03)

(/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

com.adobe.SwitchBoard.monitor.plist MachInit (?)

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)


Internet Plug-ins:

AdobeAAMDetect: (installed 2018-07-10)

FlashPlayer-10.6: (installed 2016-04-09)

QuickTime Plugin: (installed 2018-07-03)

AdobePDFViewerNPAPI: (installed 2018-05-11)

AdobePDFViewer: (installed 2018-05-11)

Flash Player: (installed 2016-04-09)

SharePointBrowserPlugin: (installed 2018-05-10)

AmazonMP3DownloaderPlugin101749:

JavaAppletPlugin: (installed 2018-05-11)


Audio Plug-ins:

Digidesign CoreAudio: (installed 2009-12-19)


Safari Extensions:

AdBlock.safariextz - Michael Gundlach -http://safariadblock.com(installed 2014-12-16)


3rd Party Preference Panes:

Digidesign Eleven Rack (installed 2009-10-16)

DigidesignMbox2 (installed 2013-10-03)

Digidesign Mbox 2 Pro (installed 2009-12-19)

Flash Player (installed 2016-04-05)

Java (installed 2015-03-09)

Paragon NTFS for Mac® (installed 2016-10-18)

Quark Update Preferences (installed 2016-09-28)

Seagate Dashboard for Mac OSX (installed 2014-09-12)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
kernel_taskApple6
mds_storesApple3
rsync (3)Bombich Software, Inc.3
Google Chrome Helper (7)Google, Inc.3
Google ChromeGoogle, Inc.3


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple1.44 GB
Google Chrome Helper (9)Google, Inc.757 MB
mdworker (26)Apple673 MB
com.apple.WebKit.WebContent (8)Apple552 MB
MailApple320 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple9 MB1 MB
DropboxDropbox, Inc.4 MB4 MB
MailApple5 MB773 KB
netbiosdApple320 KB205 KB
apsdApple9 KB9 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
MailApple15
WindowServerApple4
rsync (3)Bombich Software, Inc.4
mds_storesApple2
Adobe Photoshop CC 2018Adobe Systems, Inc.2


Virtual Memory Information:

Available RAM1.09 GB
Free RAM103 MB
Used RAM6.91 GB
Cached files1013 MB
Swap Used603 MB


Software Installs (past 30 days):

NameVersionInstall Date
Memory Clean6.62018-08-02
FLAC MP3 Converter6.2.92018-08-06
Adobe Acrobat DC (18.011.20058)18.011.200582018-08-16
Gatekeeper Configuration Data1522018-08-20


Clean up:

~/Library/LaunchAgents/com.movavi.converteragent.startup.plist

'/Applications/Movavi Video Converter 8 Premium.app/Contents/MacOS/ConverterAgent.app'

Executable not found

~/Library/LaunchAgents/com.seagate.dashboard.plist

/Applications/Seagate Dashboard.app/Contents/MacOS/Seagate Dashboard

Executable not found

/Library/LaunchAgents/com.extensis.FMCore.plist

/Applications/Suitcase Fusion 6.app/Contents/Resources/FMCore

Executable not found

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper

Executable not found


Diagnostics Information (past 7 days):

2018-08-17 09:50:31 Steam Helper.app Crash

~/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/Frameworks/Steam Helper.app



End of report

Aug 20, 2018 1:23 PM in response to Andy Morten

You have installed what many of us consider akin to malware: CleanMyMac3. Uninstall it according to the developer's instructions: How to uninstall CleanMyMac 3. Knowledge Base - MacPaw.. There is no need for any "cleaning", "optimizing" or "speedup" app to be run on a Mac. The same goes for anti virus software.


Etrecheck found this:

com.MacUpdater.agent.plist (Adware - installed 2016-08-20)

What is your adware security software do yo use? If it's MalwareBytes I'm surprised it didn't find it. Do you have the latest version, 3,3?


Rerun Etrecheck and use its Cleanup feature to remove those orphaned files.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Time Machine backup fail

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