My mother in law no longer has an Apple account and I fear someone has stolen her credit card details because I can see monthly charges on it. How can I cancel it without her iTunes account?
iPhone 5, iOS 11.3.1
The only way to remove the credit card from the iTunes account is to log in and do it. You would need her Apple ID and password to do that. Change or remove your Apple ID payment information - Apple Support
As far as the credit card charges, have her contact the credit card company to dispute the charges, and/or cancel the card.
The only way to remove the credit card from the iTunes account is to log in and do it. You would need her Apple ID and password to do that. Change or remove your Apple ID payment information - Apple Support
As far as the credit card charges, have her contact the credit card company to dispute the charges, and/or cancel the card.
Thank you.
But if I cancel the card, won't the new card receive the charges?
I have no idea if the charges are of a subscription or charges.
She has not used her account in over a year, so somebody has definitely stolen the card's details.
She could contact iTunes support, using the information here, If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support Contacting Apple Support is in Step 6.
Are you sure these are iTunes charges?
If you cancel the card, then there is no card to charge to.
Canceling credit card from iTunes account
