Safari browser is acting weird! How to fix it?

Question

Level 1

8 points

Safari browser is acting weird! How to fix it?

I was surfing the Internet and tried to what a game online, when suddenly Safari browser started to act weird, trying to print a page and downloading it a thousand times without me asking for, giving me no option to shut down the browser, unless I force it to shut. Came back after a couple of days and it is still weird as before. Is there a way to delete Safari and reinstall it or how to fix it? Any help is much appreciated. Thanks!

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Aug 18, 2018 7:27 PM

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Answer 1

Mr.Rio52 Author

Level 1

8 points

Aug 20, 2018 9:37 AM in response to Eric Root

Thanks, Eric!

I just uninstalled both Avast and Trusteer Rapport, then emptied the trash can before restarting the Mac.
Then I tested Safari and it's still acting crazy as before.

Please, see the attachment with the page that came with the alert, and right after this page appears Safari starts to download several times and even when I click on cancel, it doesn't follow my command, then I need to force quit.

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Answer 2

Eric Root

Level 10

684,519 points

Aug 20, 2018 10:12 AM in response to Mr.Rio52

Force quit Safari from the  menu and reopen with the shift key held down. If that doesn’t work, disconnect from the Internet, delete the web site from History,open Safari, and then reconnect to the Internet. See link for other suggestions.

Safari -Tech support scam pop-ups

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Answer 3

Eric Root

Level 10

684,519 points

Aug 20, 2018 8:03 AM in response to Mr.Rio52

To reinstall Safari, you need to reinstall the OS.

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.

Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

Safari Corruption See post by Linc Davis

If that doesn't work, try running this program in your normal user account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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Answer 4

Mr.Rio52 Author

Level 1

8 points

Aug 20, 2018 8:01 AM in response to Eric Root

Thanks for your reply, Eric.
As I can't control Safari when it is open, I couldn't access its preference/advanced as suggested, but I used the Etrecheck and have the report below.

EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-08-20 10:52:25

Download EtreCheck from https://etrecheck.com

Runtime: 3:29

Performance: Good

Problem: Apps are crashing

Description:

Safari is acting weird and downloading a page a thousand times not giving me any control of it, then I need to force it to quit.

Major Issues:

Anything that appears on this list needs immediate attention.

Unsigned files - There are unsigned software installed that could be adware and should be reviewed.

More than one antivirus app - This machine has multiple antivirus apps installed.

Obsolete hardware - This machine may be considered obsolete.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Heavy RAM usage - This machine is using a large amount of RAM.

Clean up - There are orphan files that could be removed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

MacBook Pro (13-inch, Mid 2009) - Obsolete!

MacBook Pro Model: MacBookPro5,5

1 2.26 GHz Intel Core 2 Duo (Duo) CPU: 2-core

8 GB RAM - At maximum

BANK 0/DIMM0 - 4 GB DDR3 1067 ok

BANK 1/DIMM0 - 4 GB DDR3 1067 ok

Battery: Health = Normal - Cycle count = 33

Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

Drives:

disk0 - Samsung SSD 850 EVO 500GB 500.11 GB (Solid State - TRIM: No)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI [EFI] 210 MB

disk0s2 - M***********D (Journaled HFS+) 499.25 GB

disk0s3 - Recovery HD [Recovery] 650 MB

Mounted Volumes:

disk0s2 - M***********D 499.25 GB (343.84 GB free)

Journaled HFS+

Mount point: /

Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en2: Bluetooth PAN

System Software:

OS X El Capitan 10.11.6 (15G22010)

Time since boot: About 12 hours

System Load: 1.75 (1 min ago) 4.59 (5 min ago) 7.75 (15 min ago)

Configuration Files:

File /etc/sysctl.conf exists but not expected

Security:

System	Status
Gatekeeper	Mac App Store and identified developers
System Integrity Protection	Enabled

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.avid.sibelius75.plist

Executable: /Library/PrivilegedHelperTools/com.avid.sibelius75