Malwarebytes did not completely uninstall.

Hi. I am having this exact same issue. https://discussions.apple.com/thread/8129104 Shall I run Etrecheck and send you the screen shots? Thank you.

MacBook Pro with Retina display, iOS 11.1.2

Posted on Aug 19, 2018 7:13 AM

Reply
12 replies

Aug 25, 2018 5:20 AM in response to tysons1

Method to uninstall manually .

For free version of Malwarebytes Anti -Malware for Mac .

Click on finder > Applications > right click on Malwarebytes Anti - Malware.app & move to trash , if it is in download folder , remove it from there also .


To enter in system library > click on Go > Go to folder & type /Library

Find folders :Application support > folder Malwarebytes

LaunchAgents > com.malwarebytes.mbam.frontend.agent.plist

LaunchDaemons > com.malwarebytes.mbam.rtprotection.daemon.plist

com.malwarebytes.mbam.settings.daemon.plist


To enter in user library > click on Go > Go to folder & type ~/Library

Find folders : Application support > com.malwarebytes.mbam.frontend.agent

com.malwarebytes.mbam.frontend.application

Caches > com.malwarebytes.mbam.frontend.agent


Right click on these items inside the folders and move to trash .

Restart the computer & empty the trash .

Note : While deleting the items it might prompt to enter the admin name and password .

Aug 19, 2018 5:28 PM in response to tysons1

tysons1 wrote:


Yes, I used the built in uninstall, and, then, I also had to delete it from Activity Monitor. But, it still isn't fully gone.


It sounds like you dragged the app to the trash, but did not actually use the proper method for uninstalling it. For information on how to proceed from there, see:


https://forums.malwarebytes.com/topic/225121-how-to-uninstall-malwarebytes/

Aug 20, 2018 5:51 AM in response to tygb

Hi,

FYI:

There was nothing present here for me to remove:

Click on finder > Applications > right click on Malwarebytes Anti - Malware.app & move to trash , if it is in download folder , remove it from there also


But, everything else you mentioned/suggested I was able to find, and removed as instructed.

Emptied Trash, and Rebooted.


The "M" logo is now gone from the top of my Safari page.


I bet this will fix my issue. Thank you, appreciate it.

Aug 20, 2018 6:45 AM in response to tygb

tygb wrote:


Method to uninstall manually .


Be aware that uninstalling manually is neither necessary nor advisable, since there are official methods provided by Malwarebytes for doing so that will uninstall completely.


In this case, these manual removal instructions are quite incomplete, and will leave components of the software behind.

Aug 20, 2018 9:54 AM in response to tysons1

Welcome ! , some users don't use uninstaller button or search a different method for removing any third party apps , so they enter in system library and user library , search the contents of the app from folders and delete to trash , restart the Mac and empty the trash .

It depends upon the user to search it correctly and remove them .

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Malwarebytes did not completely uninstall.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.