Pop-up window: Apple wants to make changes

I repeatedly get a pop-up window saying “Apple want to make changes. Enter your password to allow this.” There is no mention of what is to be changed nor why. I, of course, don’t enter the password and have to close three iterations of the window before it goes away until the next day.

Is this an attempted hack of my computer? IF so, how to delete it from my system?


User uploaded file


Mac Pro (mid 2010), OS X 10.13.5

VIN,MacBook Air (13-inch Mid 2011), macOS High Sierra (10.13.5)

Posted on Aug 19, 2018 4:45 PM

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Posted on Sep 1, 2018 6:04 AM

Check Safari > Preferences > Websites > then the Plug-Ins panel on the bottom left corner. Look and see if you have anything there you don't recognize. I suggest too actually running Malwarebytes and see if it detects it. This one is pretty solid of at least finding a part of a file tied to any form of malware. The wording is definitely off as someone pointed out Apple Vs Finder. It's definitely something installed or piece of something attached to a program or file.

Prior to this happening do you remember if you downloaded or were prompted to update anything that wasn't done directly through the Mac App Store.

107 replies

Sep 19, 2018 11:30 AM in response to QZ9

It seems like a scam to be told to go pay for something to solve a problem that only started after an update.

I had only used my laptop 4 times in the past 3 weeks to view google maps as I was on vacation. When I got home I did a system update and this pop up started. I am weary as most of the things I have read tell us to download something else to solve the issue. Sounds like an added layer of malware. I just dont understand how I got it since all I did was run an update.


It would be reassuring if Apple would weigh in on this solution. Thanks Apple in advance.

Sep 24, 2018 10:16 AM in response to QZ9

QZ9 wrote:


"True" maleware or not, it was a PITA. One doesn't know, when faced with the pop-up, the degree of its maliciousness. Therefore, all such occurrences should be aggressively attacked.


I agree. However, my intent in providing the additional information was to put your mind at ease that your computer and your personal information are not at risk here.

Sep 24, 2018 11:51 AM in response to thomas_r.

I've been getting this same pop-up for several weeks now - (Apple wants to make changes). I did notice that anysearch had somehow slithered into my Safari extensions, and have deleted that, but the problem persists.


I've recently been keeping an eye on the Network pane in activity monitor to see if I can catch what's causing this. The last time it happened, the following showed up:


Process Name: P

Sent Bytes: 2kb

Recvd By...: 214kb

Sent Pack...: 3

Rcvd Packets: 156

PID: 5161


Could P be the culprit here, and if so where could it be hiding on my computer? Searching for P on my hard drive was not very fruitful.

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Pop-up window: Apple wants to make changes

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