Pop-up window: Apple wants to make changes

I repeatedly get a pop-up window saying “Apple want to make changes. Enter your password to allow this.” There is no mention of what is to be changed nor why. I, of course, don’t enter the password and have to close three iterations of the window before it goes away until the next day.

Is this an attempted hack of my computer? IF so, how to delete it from my system?

Mac Pro (mid 2010), OS X 10.13.5

VIN,MacBook Air (13-inch Mid 2011), macOS High Sierra (10.13.5)

Posted on Aug 19, 2018 4:45 PM

Top-ranking reply

Kurt Lang

Level 9

68,406 points

Posted on Jan 6, 2019 1:17 PM

It's malware/adware. Do not enter your password.

Restart and hold down the Shift key. This will put the Mac into Safe Mode. Only specific items are allowed to load, meaning this garbage will not be able to pop up. Once in Safe Mode, then you'll be able to run MalwareBytes to remove it.

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107 replies

Jan 25, 2019 7:31 PM in response to stevefromcotopaxi

I am pretty sure it is not a web site because when I turned wifi from off to on 2 of my High sierra workstations the pop up occurred almost immediately

Kurt Lang

Level 9

68,406 points

Jan 26, 2019 7:30 AM in response to macfrombrampton

That's because you've already installed this junk from whatever source you downloaded the malware from. Disconnecting from the Internet will not, of course, uninstall it.

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Pop-up window: Apple wants to make changes