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Keyboard Keys Marks Visible on the Display

Just bought a new 2018 MBP 13" and I'm noticing that after a while the keyboard keys are visible on the screen. To be clear: I do not mean software-based keys. When opening the MBP a print of the keys are shown on the black display.


Someone any idea how this is possible and how can I prevent or reduce this?User uploaded file


Added an image for example.

MacBook Pro (13-inch, 2018, 4 TBT3), macOS High Sierra (10.13.6), null

Posted on Aug 20, 2018 1:30 AM

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Posted on Aug 20, 2018 2:20 AM

There have been a couple other complaints about keyboard marks recently. Some people put a thin screen protector over the keyboard. I don't know how well it works. I don't know what else you can do about it other than what you seem to be doing already, wipe off the keyboard and screen before closing. If it becomes a big enough problem for you, and the marks are noticeable enough, you could probably return for an exchange.


You might be able to stop the sound when opening by cleaning the rubber gasket that goes around the edge of the display, and maybe the surface it contacts on the body of the computer. A slightly damp microfiber cloth would be best.

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Question marked as Top-ranking reply

Aug 20, 2018 2:20 AM in response to Larszoon

There have been a couple other complaints about keyboard marks recently. Some people put a thin screen protector over the keyboard. I don't know how well it works. I don't know what else you can do about it other than what you seem to be doing already, wipe off the keyboard and screen before closing. If it becomes a big enough problem for you, and the marks are noticeable enough, you could probably return for an exchange.


You might be able to stop the sound when opening by cleaning the rubber gasket that goes around the edge of the display, and maybe the surface it contacts on the body of the computer. A slightly damp microfiber cloth would be best.

Keyboard Keys Marks Visible on the Display

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