User profile for user: FASTAKIRA
FASTAKIRA Author
User level: Level 1
6 points

KERNEL PANIC

Hi, I have an imac 27-inch late 2012 running macOs Sierra. I've tried to solve this kernel panic issue by detecting malware, checking if my memory ram was not damaged, and so on and so forth. Nothing seems to fix it. This is the info that the computer shows me. Would you know what's the issue here??

Thanks in advance:




Anonymous UUID: 106C7F5B-432E-F1A7-170D-889DFB2A6CC5


Mon Aug 20 22:23:14 2018


*** Panic Report ***

panic(cpu 4 caller 0xffffff7faaab7a03): "dassert failed: /BuildRoot/Library/Caches/com.apple.xbs/Sources/CoreStorage/CoreStorage-540.30. 1/core/btree/btree_impl.h:2098"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/ CoreStorage/CoreStorage-540.30.1/core/btree/btree_impl.h:2098

Backtrace (CPU 4), Frame : Return Address

0xffffff92146432f0 : 0xffffff80280f210c

0xffffff9214643370 : 0xffffff7faaab7a03

0xffffff9214643470 : 0xffffff7faaab7680

0xffffff9214643750 : 0xffffff7faaab2015

0xffffff92146438b0 : 0xffffff7faaab424d

0xffffff9214643960 : 0xffffff7faaab4703

0xffffff92146439f0 : 0xffffff7faaab48bc

0xffffff9214643ab0 : 0xffffff7faaad777e

0xffffff9214643d70 : 0xffffff7faaada1bd

0xffffff9214643f20 : 0xffffff7faaad4c0e

0xffffff9214643f70 : 0xffffff7faaad4b49

0xffffff9214643f80 : 0xffffff7faaacfc9e

0xffffff9214643fb0 : 0xffffff80280a0af7

Kernel Extensions in backtrace:

com.apple.driver.CoreStorage(540.30.1)[0E033F13-4AF3-38EB-966E-7FACAAFA222D]@0x ffffff7faaa4c000->0xffffff7faab27fff

dependency: com.apple.iokit.IOStorageFamily(2.1)[3238C6A2-A948-378E-9C53-3883089C1B52]@0xff ffff7fa8850000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

16D32


Kernel version:

Darwin Kernel Version 16.4.0: Thu Dec 22 22:53:21 PST 2016; root:xnu-3789.41.3~3/RELEASE_X86_64

Kernel UUID: C67A8D03-DEAC-35B8-8F68-06FF7B687215

Kernel slide: 0x0000000027e00000

Kernel text base: 0xffffff8028000000

__HIB text base: 0xffffff8027f00000

System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)


System uptime in nanoseconds: 23691040550

last loaded kext at 8075068536: com.apple.driver.AppleBluetoothHIDKeyboard 197 (addr 0xffffff7fab28a000, size 16384)

loaded kexts:

com.apple.driver.AppleBluetoothMultitouch 92

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.23.14

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 127

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleGraphicsDevicePolicy 3.13.79

com.apple.driver.AppleMikeyDriver 278.56

com.apple.driver.AppleHDAHardwareConfigDriver 278.56

com.apple.driver.AppleHDA 278.56

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.GeForce 10.1.4

com.apple.driver.AppleIntelHD4000Graphics 10.2.2

com.apple.iokit.IOBluetoothSerialManager 5.0.3f1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleMuxControl 3.13.79

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.3f1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleBacklight 170.9.10

com.apple.driver.AppleMCCSControl 1.2.15

com.apple.nvidia.NVDAStartup 10.1.4

com.apple.driver.AppleIntelFramebufferCapri 10.2.2

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.iokit.IOBluetoothUSBDFU 5.0.3f1

com.apple.driver.CoreStorageFsck 540.30.1

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 40

com.apple.filesystems.hfs.kext 366.30.3

com.apple.iokit.IOAHCIBlockStorage 295.20.1

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleSDXC 1.7.6

com.apple.iokit.AppleBCM5701Ethernet 10.2.7

com.apple.driver.AirPort.Brcm4360 1130.3.1a5

com.apple.driver.AppleAHCIPort 326

com.apple.driver.AppleACPIButtons 5.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 5.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0

com.apple.nke.applicationfirewall 172

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 219.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 197

com.apple.driver.AppleHIDKeyboard 197

com.apple.driver.IOBluetoothHIDDriver 5.0.3f1

com.apple.driver.AppleMultitouchDriver 368.7

com.apple.driver.AppleInputDeviceSupport 76.4

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 278.56

com.apple.kext.OSvKernDSPLib 525

com.apple.nvidia.driver.NVDAGK100Hal 10.1.4

com.apple.nvidia.driver.NVDAResman 10.1.4

com.apple.iokit.IOSurface 153.3

com.apple.iokit.IOSerialFamily 11

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleGraphicsControl 3.13.79

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.3f1

com.apple.iokit.IOBluetoothHostControllerTransport 5.0.3f1

com.apple.iokit.IOBluetoothFamily 5.0.3f1

com.apple.driver.AppleHDAController 278.56

com.apple.iokit.IOHDAFamily 278.56

com.apple.iokit.IOAudioFamily 205.12

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 513.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOAcceleratorFamily2 289.32

com.apple.AppleGraphicsDeviceControl 3.13.79

com.apple.iokit.IOGraphicsFamily 513.1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleThunderboltEDMSink 4.1.1

com.apple.iokit.IOSCSIArchitectureModelFamily 394.30.2

com.apple.driver.usb.IOUSBHostHIDDevice 1.1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1

com.apple.driver.usb.AppleUSBHub 1.1

com.apple.driver.CoreStorage 540.30.1

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleThunderboltDPInAdapter 4.6.1

com.apple.driver.AppleThunderboltDPOutAdapter 4.6.1

com.apple.driver.AppleThunderboltDPAdapterFamily 4.6.1

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.1

com.apple.driver.AppleXsanScheme 3

com.apple.driver.AppleThunderboltNHI 4.1.8

com.apple.iokit.IOThunderboltFamily 6.3.3

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBEHCIPCI 1.1

com.apple.driver.usb.AppleUSBEHCI 1.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.1

com.apple.driver.usb.AppleUSBXHCI 1.1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.1

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.DiskImages 444.41.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 5.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac13,2, BootROM IM131.010A.B1D, 4 processors, Intel Core i7, 3,4 GHz, 16 GB, SMC 2.11f14

Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.21.171.68.1a5)

Bluetooth: Version 5.0.3f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD ST3000DM001, 3 TB

Serial ATA Device: APPLE SSD SM128E, 121,33 GB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

Thunderbolt Bus: iMac, Apple Inc., 23.4

iMac

Posted on Aug 20, 2018 1:50 PM

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User profile for user: FASTAKIRA
FASTAKIRA Author
User level: Level 1
6 points

Aug 20, 2018 7:16 PM in response to Kappy

This is the EtreCheck report I've got. Any ideas?






EtreCheck version: 4.3.6 (4D041)


Report generated: 2018-08-21 03:47:20


Download EtreCheck from https://etrecheck.com


Runtime: 2:13


Performance: Excellent


Problem: Computer is restarting


Major Issues:


Anything that appears on this list needs immediate attention.


Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:


These issues do not need immediate attention but they may indicate future problems.


Apps crashing - There have been numerous app crashes.


Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.


Small backup drive - Time Machine backup drive is too small.


Abnormal shutdown - Your machine shut down abnormally.


Hardware Information:


iMac (27-inch, Late 2012)


iMac Model: iMac13,2


1 3,4 GHz Intel Core i7 (i7-3770) CPU: 4-core


16 GB RAM - Upgradeable


BANK 0/DIMM0 - 8 GB DDR3 1600 ok


BANK 1/DIMM0 - Empty


BANK 0/DIMM1 - 8 GB DDR3 1600 ok


BANK 1/DIMM1 - Empty


Video Information:


NVIDIA GeForce GTX 680MX - VRAM: 2048 MB


iMac 2560 x 1440


Drives:


disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes)


Internal SATA 6 Gigabit Serial ATA


disk0s1 - EFI [EFI] 210 MB


disk0s2 [Core Storage Container] 120.99 GB


disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 3.11 TB


disk0s3 - B*******X [Recovery] 134 MB


disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical)


Internal SATA 6 Gigabit Serial ATA


disk1s1 - EFI [EFI] 210 MB


disk1s2 [Core Storage Container] 3.00 TB


disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 3.11 TB


disk1s3 - Recovery HD [Recovery] 650 MB


Mounted Volumes:


disk2 - Macintosh HD [Fusion Drive] 3.11 TB (742.31 GB free)


Journaled HFS+


Mount point: /


Network:


Interface en0: Ethernet


Interface en1: Wi-Fi


802.11 a/b/g/n


One IPv4 address


Interface en4: Bluetooth PAN


Interface bridge0: Thunderbolt Bridge


System Software:


macOS Sierra 10.12.3 (16D32)


Time since boot: Less than an hour


System Load: 2.44 (1 min ago) 2.33 (5 min ago) 1.28 (15 min ago)


Security:


System Status

Gatekeeper Mac App Store and identified developers

System Integrity Protection Enabled

Startup Items:


ProTec6 Path: /Library/StartupItems/ProTec6


ProTec6b Path: /Library/StartupItems/ProTec6b


TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper


System Launch Agents:


[Not Loaded] 7 Apple tasks

[Loaded] 180 Apple tasks

[Running] 94 Apple tasks

System Launch Daemons:


[Not Loaded] 41 Apple tasks

[Loaded] 166 Apple tasks

[Running] 105 Apple tasks

[Other] 2 Apple tasks

Launch Agents:


[Running] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2017-02-11)

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-01-11)

[Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-21)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-09)

Launch Daemons:


[Running] com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2017-02-11)

[Not Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-28)

[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-06-09)

[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-06-09)

[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-21)

User Launch Agents:


[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-09)

[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-01-11)

User Login Items:


Dropbox Aplicación (Dropbox, Inc. - installed 2018-08-04)


(/Applications/Dropbox.app)


Internet Plug-ins:


FlashPlayer-10.6: (installed 2018-08-17)


Flash Player: (installed 2018-08-17)


QuickTime Plugin: (installed 2017-03-05)


JavaAppletPlugin: (installed 2016-06-11)


AdobeAAMDetect: (installed 2017-02-11)


3rd Party Preference Panes:


Flash Player (installed 2018-07-28)


Tuxera NTFS (installed 2016-10-19)


Time Machine:


Skip System Files:


Mobile backups:


Auto backup: Yes


Volumes being backed up:


Macintosh HD: Disk size: 3.11 TB - Disk used: 2.37 TB


Destinations:


N**************e [Local] (Last used)


Total size: 3.00 TB


Total number of backups: 50


Oldest backup: 2017-10-08 20:18:10


Last backup: 2018-08-20 19:26:57


Top Processes by CPU:


Process (count) Source % of CPU Location

kernel_task Apple 3

WindowServer Apple 2

plugin-container (3) Mozilla Corporation 2

Creative Cloud ? 0 /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app

Adobe CEF Helper (3) ? 0 /Library/Application Support/Adobe/Adobe Desktop Common/HEX/Adobe CEF Helper.app

Top Processes by Memory:


Process (count) Source RAM usage Location

kernel_task Apple 1.06 GB

plugin-container (3) Mozilla Corporation 525 MB

firefox Mozilla Corporation 342 MB

mds_stores Apple 238 MB

mdworker (14) Apple 198 MB

Top Processes by Network Use:


Process Source Input Output Location

Dropbox Dropbox, Inc. 88 KB 187 KB

firefox Mozilla Corporation 26 KB 10 KB

apsd Apple 13 KB 20 KB

mDNSResponder Apple 25 KB 3 KB

assistantd Apple 6 KB 4 KB

Top Processes by Energy Use:


Process (count) Source Energy (0-100) Location

WindowServer Apple 3

plugin-container (3) Mozilla Corporation 1

com.apple.AmbientDisplayAgent Apple 0

Dropbox (3) Dropbox, Inc. 0

mDNSResponder Apple 0

Virtual Memory Information:


Available RAM 11.58 GB

Free RAM 8.78 GB

Used RAM 4.42 GB

Cached files 2.80 GB

Swap Used 0 B

Software Installs (past 30 days):


Name Version Install Date

Gatekeeper Configuration Data 151 2018-08-14

Malwarebytes for Mac 1.0 2018-08-16

Adobe Flash Player 30.0.0.154 2018-08-17

Infinite Color Installer 1.0 2018-08-17

Diagnostics Information (past 7 days):


2018-08-21 03:40:05 Kernel Panic (27 times)


2018-08-21 03:40:01 Last Shutdown Cause: -62 - System unresponsive


2018-08-16 16:42:51 plugin-container.app Crash (8 times)


/Applications/Firefox.app/Contents/MacOS/plugin-container.app


libcoreservices: _dirhelper_userdir: 523: bootstrap_look_up returned 1100


2018-08-16 14:18:51 Installer.app CPU (20 times)


/Volumes/V****E/I***********p



End of report






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User profile for user: FASTAKIRA
FASTAKIRA Author
User level: Level 1
6 points

Sep 4, 2018 9:11 AM in response to Kappy

Ok, So I´ve tried with an external Hard Drive, and it works just fine. I've cloned my main HD into this 3.0 usb external HD and I'm not having any kernel panic at all. I wonder what would be the best option to go fro this point. My imac is a fusion drive one. Should I change my internal drive? (quite expensive) or what

Thanks!

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User profile for user: FASTAKIRA
FASTAKIRA Author
User level: Level 1
6 points

Aug 20, 2018 7:27 PM in response to FASTAKIRA

I've forgot to mention that this kernel panic tends to happen soon after I open a software like photoshop, CaptureOne, DaVinciResolve etc, and using lets say just Firefox or Text Edit won't cause that KP. Not always tho, sometimes it happens without doing anything, no app, no software running at all. So I'm not sure if that's the problem. But quite often it happens once I use a "big" software. I thought it could help. Sorry for my broken english

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User profile for user: Kappy
Kappy
User level: Level 10
362,183 points

Aug 20, 2018 2:08 PM in response to FASTAKIRA

Dealing with Kernel Panics


Disconnect any third-party peripherals including any USB hubs. Use safe mode to isolate issues with your Mac - Apple Support and boot the computer into Safe Mode. See Diagnosing problems- crash, freeze, panic, or spinning beach ball?, Don’t Panic! Understanding & Troubleshooting Kernel Panics in macOS, and How to fix kernel panics after installing OS X updates | MacIssues.


Kernel panics are indicative of possible hardware failure, so you should Check your Mac with hardware diagnostics or AHT. Read the kernel panic log: Mac OS X- How to log a kernel panic.


If you have no success figuring out what is happening then you may need to examine the software you have running when the panics occur. Be sure it’s all current. If you must to resolve the problem erase the disk and reinstall macOS. Follow this outline to reset the computer to the factory-new state:


How To Do A Factory Reset


Selection A should be used on computers that came with Lion or later when factory new. These models had no disks included when new. Selection B is for Macs that came originally with Snow Leopard or earlier. These models shipped with Software Restore disks when new.


A. Factory reset of your Mac - Apple Support

B. Factory Reset Your Pre-Lion Mac


Follow these instructions until you get to Step 5 of Factory reset of your Mac - Apple Support. At Step 5 you will need a Snow Leopard DVD or the installer disc that came with the computer.


  1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came with your computer. Insert the disc into the optical drive and restart the computer. After the chime press and hold down the "C" key. Release the key when you see a small spinning gear appear below the dark gray Apple logo.
  2. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities' menu. After Disk Utility loads select the hard drive entry from the left side list (out-dented entry - mfgr.'s ID and drive size.) Click on the Partition tab in the Disk Utility main window. Set the number of partitions to one (1) from the Partitions drop down menu, click on Options button and select GUID, click on OK, then set the format type to MacOS Extended (Journaled), then click on the Apply button.
  3. When the formatting has finished quit Disk Utility. Proceed with the OS X installation and follow the directions included with the installer.
  4. If you are planning to sell or give your computer away, then do the following: After you reformat your hard drive and reinstall OS X, the computer restarts to a Welcome screen and asks you to choose a country or region. If you want to leave the Mac in an out-of-box state, don't continue with the setup of the system. Instead, press Command-Q to shut down the Mac. When the new owner turns on the Mac, the Setup Assistant will guide them through the setup process.


A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to back up your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac’s PRAM and NVRAM
  4. Reset the System Management Controller (SMC)
  5. Reset your Startup Disk and Sound preferences.
  6. Start the computer in Safe Mode. Test in safe mode to see if the problem persists, then restart normally. Also, see Use safe mode to isolate issues with your Mac - Apple Support and Playing Safe- what does Safe mode do?.
  7. Use Apple Hardware Test to see if there is any hardware malfunction. How to invoke and interpret the Apple hardware tests - CNET.
  8. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  9. Repair permissions on the Home folder: Resolve issues caused by changing the permissions of items in your home folder.
  10. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  11. Download and install the OS X El Capitan 10.11.6 Combo Update or 10.12.6 Combo Update or Download macOS High Sierra 10.13.6 Combo Update as needed.
  12. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  13. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Reinstall OS X and click on the Continue button.

14. If none of the above helps then see How to Downgrade macOS High Sierra and macOS Reversion- How to Downgrade from High Sierra.

15. If you get here without success then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

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User profile for user: Kappy
Kappy
User level: Level 10
362,183 points

Aug 20, 2018 2:23 PM in response to FASTAKIRA

Erase and Install:


Install El Capitan or Later from Scratch


If possible back up your files.


  1. Restart the computer. Immediately after the chime hold down the CommandandRkeys until the Apple logo appears. When the Utility Menu appears:
  2. Select Disk Utility from the Utility Menu and click on Continue button.
  3. When Disk Utility loads select the volume (indented entry, usually Macintosh HD) from the Device list.
  4. Click on the Erase icon in Disk Utility's main window. A panel will drop down.
  5. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  6. Click on the Apply button, then wait for the Done button to activate and click on it.
  7. Quit Disk Utility and return to the Utility Menu.
  8. Select Install OS X and click on the Continue button.


This will install the version of OS X you had installed.

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User profile for user: FASTAKIRA
FASTAKIRA Author
User level: Level 1
6 points

Aug 20, 2018 8:37 PM in response to FASTAKIRA

This is what the computer says too after restart:


Anonymous UUID: 106C7F5B-432E-F1A7-170D-889DFB2A6CC5


Tue Aug 21 05:35:24 2018


*** Panic Report ***

panic(cpu 4 caller 0xffffff7f85cb7a03): "dassert failed: /BuildRoot/Library/Caches/com.apple.xbs/Sources/CoreStorage/CoreStorage-540.30. 1/core/btree/btree_impl.h:2098"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/ CoreStorage/CoreStorage-540.30.1/core/btree/btree_impl.h:2098

Backtrace (CPU 4), Frame : Return Address

0xffffff92cbd4b2f0 : 0xffffff80032f210c

0xffffff92cbd4b370 : 0xffffff7f85cb7a03

0xffffff92cbd4b470 : 0xffffff7f85cb7680

0xffffff92cbd4b750 : 0xffffff7f85cb2015

0xffffff92cbd4b8b0 : 0xffffff7f85cb424d

0xffffff92cbd4b960 : 0xffffff7f85cb4703

0xffffff92cbd4b9f0 : 0xffffff7f85cb48bc

0xffffff92cbd4bab0 : 0xffffff7f85cd777e

0xffffff92cbd4bd70 : 0xffffff7f85cda1bd

0xffffff92cbd4bf20 : 0xffffff7f85cd4c0e

0xffffff92cbd4bf70 : 0xffffff7f85cd4b49

0xffffff92cbd4bf80 : 0xffffff7f85ccfc9e

0xffffff92cbd4bfb0 : 0xffffff80032a0af7


Kernel Extensions in backtrace:
com.apple.driver.CoreStorage(540.30.1)[0E033F13-4AF3-38EB-966E-7FACAAFA222D]@0xf fffff7f85c4c000->0xffffff7f85d27fff
dependency: com.apple.iokit.IOStorageFamily(2.1)[3238C6A2-A948-378E-9C53-3883089C1B52]@0xff ffff7f83a50000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

16D32


Kernel version:

Darwin Kernel Version 16.4.0: Thu Dec 22 22:53:21 PST 2016; root:xnu-3789.41.3~3/RELEASE_X86_64

Kernel UUID: C67A8D03-DEAC-35B8-8F68-06FF7B687215

Kernel slide: 0x0000000003000000

Kernel text base: 0xffffff8003200000

__HIB text base: 0xffffff8003100000

System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)


System uptime in nanoseconds: 70255114797

last loaded kext at 15806237774: com.apple.driver.AppleBluetoothHIDKeyboard 197 (addr 0xffffff7f8648a000, size 16384)

loaded kexts:

com.apple.driver.AppleBluetoothMultitouch 92

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 110.23.14

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 127

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleGraphicsDevicePolicy 3.13.79

com.apple.driver.AppleMikeyDriver 278.56

com.apple.driver.AppleHDAHardwareConfigDriver 278.56

com.apple.driver.pmtelemetry 1

com.apple.driver.AppleHDA 278.56

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.GeForce 10.1.4

com.apple.iokit.IOBluetoothSerialManager 5.0.3f1

com.apple.driver.AppleIntelHD4000Graphics 10.2.2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleMuxControl 3.13.79

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.nvidia.NVDAStartup 10.1.4

com.apple.driver.AppleBacklight 170.9.10

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.3f1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelFramebufferCapri 10.2.2

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleMCCSControl 1.2.15

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.iokit.IOBluetoothUSBDFU 5.0.3f1

com.apple.driver.CoreStorageFsck 540.30.1

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 40

com.apple.filesystems.hfs.kext 366.30.3

com.apple.iokit.IOAHCIBlockStorage 295.20.1

com.apple.driver.AppleSDXC 1.7.6

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.iokit.AppleBCM5701Ethernet 10.2.7

com.apple.driver.AirPort.Brcm4360 1130.3.1a5

com.apple.driver.AppleAHCIPort 326

com.apple.driver.AppleACPIButtons 5.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 5.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0

com.apple.nke.applicationfirewall 172

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 219.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 197

com.apple.driver.AppleHIDKeyboard 197

com.apple.driver.IOBluetoothHIDDriver 5.0.3f1

com.apple.driver.AppleMultitouchDriver 368.7

com.apple.driver.AppleInputDeviceSupport 76.4

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 278.56

com.apple.kext.OSvKernDSPLib 525

com.apple.nvidia.driver.NVDAGK100Hal 10.1.4

com.apple.nvidia.driver.NVDAResman 10.1.4

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSurface 153.3

com.apple.driver.AppleGraphicsControl 3.13.79

com.apple.driver.AppleSSE 1.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 513.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.3f1

com.apple.iokit.IOBluetoothHostControllerTransport 5.0.3f1

com.apple.iokit.IOBluetoothFamily 5.0.3f1

com.apple.driver.AppleHDAController 278.56

com.apple.iokit.IOHDAFamily 278.56

com.apple.iokit.IOAudioFamily 205.12

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOAcceleratorFamily2 289.32

com.apple.AppleGraphicsDeviceControl 3.13.79

com.apple.driver.AppleThunderboltEDMSink 4.1.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 513.1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 394.30.2

com.apple.driver.usb.IOUSBHostHIDDevice 1.1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1

com.apple.driver.usb.AppleUSBHub 1.1

com.apple.driver.CoreStorage 540.30.1

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleThunderboltDPInAdapter 4.6.1

com.apple.driver.AppleThunderboltDPOutAdapter 4.6.1

com.apple.driver.AppleThunderboltDPAdapterFamily 4.6.1

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.1

com.apple.driver.AppleXsanScheme 3

com.apple.driver.AppleThunderboltNHI 4.1.8

com.apple.iokit.IOThunderboltFamily 6.3.3

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBEHCIPCI 1.1

com.apple.driver.usb.AppleUSBEHCI 1.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.1

com.apple.driver.usb.AppleUSBXHCI 1.1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.1

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.DiskImages 444.41.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 5.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

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KERNEL PANIC

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