I have tried to restore and update my iPhone 7, but every time I try, it says that an error occurred. I have tried everything from updating my iTunes on my Mac, checking the wifi connection, changing the port and cable, etc. I still cannot get it to work. I have tried to contact iTunes but they keep trying to call me - but my phone does work at all to where I can answer their calls. Does anyone know how I can chat with a representative of apple??? I am so fed up.
iPhone 7, iOS 11.4.1
Read this:
If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support
If you get no help, Contact - Official Apple Support
Regards
Giulio
Read this:
If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support
If you get no help, Contact - Official Apple Support
Regards
Giulio
I have read all of that and done everything that it tells me. I've also tried to contact the apple support but they can only help you through the phone or an appointment. There are no available appointments currently, and calling obviously doesn't work on my phone since it doesn't even turn on 😟
Sorry about that.
But, as the support guide suggests at the end, if you get no help, you need to contact Apple.
You might try to make an appointment contacting an Apple Store on this list:
Apple - Find Locations - Location Selector
Regards
Giulio
Error 4013
