Alexa App keeps crashing

Just spoke with Amazon support. They had me do the same delete, boot phone, reinstall. Still crashes. Also had me reboot my router. Still crashes. At this point, Amazon support will contact the actual app developer and claims in will take 1 to 3 days to get back to me.

No way to reach the app developer. I tried that suggestion from the Apple web site. When going to the App support link from the app in the app store, all it provides is a link to how to use the app and faq's. There is no link to ask a question to the actual developer. Very frustrating. I can't be the only one having this same issue.

Lawrence, thanks again for your additional suggestion. I was able to log in with another Amazon account, but again it crashed. At this point, probably best to wait and see if Amazon support is able to reach the actual app developer and see if they can help. I'll post an update at that time. Thank you again. If you can think of anything else between now and then, please let me know. Your suggestions have been keen in terms of ideas that are not suggested elsewhere, specifically rebooting the phone after deleting the app, before reinstalling. I was also hoping the suggestion of rebooting my router from Amazon support would be fruitful, but to no avail. Good ideas, just hasn't worked. Thanks again for your time.

Lawrence, I just tried as you suggested. Same results, it keeps crashing. I tried deleting the app, powered off and on the phone and reinstalled. That didn't help, so I tried the same, but did a hard reboot. Still crashes. I will attempt to contact Amazon tech support and update this post. Thank you for your suggestions.