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Level 1

5 points

Alexa app not opening

My Alexa app will not open on my iPhone XR ever since the last update IOS 13.4.1?? I have tried resetting my phone and deleting app and reinstalling.

iPhone XR, iOS 13

Posted on Apr 16, 2020 4:01 PM

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lobsterghost1

Level 10

142,514 points

Posted on Apr 16, 2020 4:05 PM

It's working fine on my iPhone with iOS 13.4.1. Have you Force Restarted your phone (something recommended after iOS updates)? Try this procedure --> Force restart iPhone - Apple Support

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Best reply

lobsterghost1

Level 10

142,514 points

Apr 16, 2020 4:05 PM in response to caldwfam

It's working fine on my iPhone with iOS 13.4.1. Have you Force Restarted your phone (something recommended after iOS updates)? Try this procedure --> Force restart iPhone - Apple Support

caldwfam Author

Level 1

5 points

Apr 16, 2020 4:09 PM in response to lobsterghost1

Yes I have forced restated my phone. I also have deleted the app and reinstalled it.

Apr 16, 2020 4:41 PM in response to caldwfam

Then you need to contact Amazon as I have four devices all running iOS 13.4.1 and none of them have any issue with the Alexa app.

Alexa app not opening

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