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Fake Apple email order

I have a receive this email for purchase $100 AppleCare for car (storeid@mails-apple.info)

But I did not order this from Apple

is there anything I should worry about ?

User uploaded file

Posted on Aug 23, 2018 8:05 AM

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Question marked as Top-ranking reply

Posted on Aug 23, 2018 8:07 AM

It is just a phishing scam. Nothing to worry about as long as you don't use a link in the message and enter information. The following has more information: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

4 replies

Sep 2, 2018 8:26 AM in response to MAbay

MAbay wrote:


I just got an email (scam cause I did not purchase) for an InstaSize photo editor, Premium, $120.!! Has an Apple ID, order ID, Doc Id.....Munkee Apps...... How should this be reported?

See the instructions below from Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

To report a suspicious email, forward the message to Apple with complete header information. To forward the email: In macOS Mail, select the email and choose Forward As Attachment from the Message menu at the top of your computer screen.

These email addresses are monitored by Apple, but you might not receive a reply to your report.

  • If you receive what you believe to be a phishing email that's designed to look like it’s from Apple, please send it to reportphishing@apple.com.
  • To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, please send them to abuse@icloud.com.
  • To report spam or other suspicious messages that you receive through iMessage, tap Report Junk under the message.

Aug 23, 2018 8:49 AM in response to Peimahal

It is probably a scam or phishing attempt.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - lacking in specifics, the next link is better:


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759


- Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address*.

- Apple e-mails originate from @apple.com or @itunes.com but I think it is possible to spoof a sender address

- Mouse over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. Mar 2018 post by Niel https://discussions.apple.com/thread/8311239?answerId=33129140022#33129140022 - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for a social security number.

- Scams may have bad grammar or spelling mistakes.


* Exception: https://discussions.apple.com/thread/8483395?answerId=33701414022#33701414022


Forward attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.


https://blog.malwarebytes.com/cybercrime/2018/02/panic-attack-apple-scams-apply- pressure/

Fake Apple email order

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