Unable to sign in to Apple TV 2nd generation

Apple TV will not accept Apple ID password although I know it is correct!!

Posted on Aug 24, 2018 9:35 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2018 9:45 PM

If you have Two-Factor Authentication active, then you will need to append the verification code to the end of the password. The verification code will expire after a short while, appearing as not accepting the password.

Re: appleTV keeps asking for appleID, password and authentication code circularly


Two-factor authentication for Apple ID - Apple Support

What if I use two-factor authentication on a device running older software?

If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field.”

6 replies
Question marked as Top-ranking reply

Aug 24, 2018 9:45 PM in response to GordRocks

If you have Two-Factor Authentication active, then you will need to append the verification code to the end of the password. The verification code will expire after a short while, appearing as not accepting the password.

Re: appleTV keeps asking for appleID, password and authentication code circularly


Two-factor authentication for Apple ID - Apple Support

What if I use two-factor authentication on a device running older software?

If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field.”

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to sign in to Apple TV 2nd generation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.